Author: Cree Peoples

The First Steps to Starting Your Business

When you go to start a new business there are a variety of things to consider. There is the fun of picking a new name, but there is also the Business Startup Checklist. You also have to consider where your business address will be and what kind of digital footprint you want. All of these things and more can be helped with by utilizing Officense’s new business startup services.

Location

When you startup a new business, the first thing to consider is where it will be. You can work from home, many do, you can use a p.o. box, or you can rent space somewhere. How much space do you need? How professional do you want your business to appear? Where do you want to locate your business for the best traffic of those you are there to serve? After all, a business is all about making money by serving a portion of the population. The key to any business placement is “Location, Location, Location”.

Registration and Online

Get registered so that your state can properly assess and tax you. Not the most fun of tasks, but a necessary one none the less. After you have accomplished both of those tasks, you need to decide how much of a digital footprint you want. Do you just want clients to be able to email you? Alternatively, given this digitized age, do you want your startup to be found on Google Maps or have a website detailing the service/s you provide? To do this you need to register a domain name and set up a website.

Startup Business Checklist Contact Guide

Lastly, is your startup the kind of business that will need someone to answer your phones? Are you someone who does not like to speak to people but still wants to make a profit? Do you expect a variety of spam calls to come in (believe me, you will get far more of those than you dreamed possible, they are not limited to just household and cellular phones)? Do you simply want to be able to focus on your clients one at a time without distraction of setting up appointments for other clients?

You can find other things to check off your startup list in this article from SmallBizTrends that has 30 such check points for you.

Officense is capable of helping with each of these steps. We also provide mail services (where you won’t even have to deal with the spam mail you and your business will get) as well as receptionist services. Our address, that you may use for your office address, is in a premier location. Let our extremely well-trained executive assistants become yours. So, give us a call, message us on Officense, or come on in at 300 East Lombard St, Baltimore.

What are receptionist services used for?

Receptionist services help answer calls, direct clients, schedule appointments, and reduce distractions during the workday.

Can I run a business from home?

Yes, many businesses start from home, but some owners prefer a professional business address for privacy and credibility.

Can startups benefit from mail services?

Yes mail services help businesses manage incoming mail securely and professionally.

Traditional Office space is a necessity of the past with Officense. Why pay for an office when you are not using it 24/7. Officense offers numerous benefits your traditional office will never include.

Why Officense is the Best Shared Office Space in Downtown Baltimore

Our offices are located in a class A building space, only one block for the Inner Harbor. We provide furnished staffed offices or conference rooms at a low hourly rate. Don’t shell out the big bucks for an upscale office that you have to maintain. At Officense, we take care of all the hassle associated with renting, while you focus on building your business.

Prestigious Address

Officense provides you with more than a P.O. Box. In the heart of the central business district you receive a prestige address for your company’s online search ability. A physical address opposed to a P.O. box will improve your Google listing. Now, your clients can stop by your professional address to receive exceptional assistance from our fully trained staff.

Bonus Services

Our members receive exclusive benefits. We provide premium 24/7 access to our space for VIP members. No one else in the area offers such a perk! In addition, you get free access to our kitchen, free coffee, a high speed Wi-Fi. Finally, our hotel partners offer discounted suites for your out of town clientele.
Sign up with Officense to claim new business location, today!

Why choose a shared office space in downtown Baltimore?

Downtown Baltimore offers a central location, easy access to transportation, nearby restaurants, and a professional business environment that helps companies connect with clients and grow their network.

Can I use Officense for client meetings only when needed?

Yes, space can be used on request for meetings without a full-time lease.

How does Officense handle client visits?

Officense includes a staffed reception that manages guest arrivals and directs them appropriately. This keeps client visits organized and private, making them easy to manage.

Start Your Small Business- Let Officense Help

Let Officense help start your small business! Getting a small business off the ground is difficult as is. Finding a reliable location and dependable services for a decent price should not be a problem.

Here at Officense we make things easy for you. We are located in Downtown Baltimore. We work with various clients. from all kinds of work backgrounds, with the common goal of success. It is our team’s goal to help you with whatever specific needs would benefit you.

We offer various different services. This includes onsite office and conference space, onsite or virtual mailboxes, phone answering services and a live team present. We are in office from Monday through Friday from 9:30am to 5pm. Any additional services you need ask and we will do our best to accommodate the needs for your small business.

Our team is warm, friendly and welcoming. While we are in office, we are able to answer calls or questions from clients who might walk in for your small business. If you aren’t physically in the office, our reception team can let you know someone stopped by. We also have an afterhours service so when we are not here your clients are not left waiting. For more on phone service please view https://hilivepro.com/answering-service/pricing.

Some benefits of the services we offer include rental space can be as long or short as you need it. We only want you to rent the space for the time your small business would need it. Our spaces are clean and well-lit, so your clients feel cared for. As mentioned, we offer office space and conference room space, so larger meetings can take place here as well. We also can have virtual meetings happen creating a virtual office space for you.

If you are working out of your own place in Baltimore or not, you might consider a different mailing address. This service would be needed, you would have your own dedicated mailbox at our facility. The benefit of a virtual mailbox is that our team can open your mail and scan it directly to you. You can then have access to it right away. You decide if you need to make the trip to the office. Maybe the digital scan is enough for you to keep working. We have address forwarding options as well, in case you would rather your mail go to you. This can help your small business decide what you need and have it in a safe place.

At Officense, we want to help you. We work with you and help you to be able to provide the best service to your clients. Let Office help start your small business. To learn more about our services please visit our website at https://www.officense.com/ and don’t hesitate to contact us!

What happens if a client visits when I’m not in the office?

Our reception team will greet your client, assist them, and notify you that they stopped by, so you never miss an opportunity.

How do I get started with officense?

You can visit our website or contact us directly to learn more about our services and find the best options for your business.

Is my mail secure?

Yes, we handle all mail with care and professionalism to ensure your business information stays safe and confidential.

Pros and Cons of Voicemail

Why is a live answering service better than voicemail? While setting up an automated voice message that allows clients to leave questions or concerns may be convenient and free, relying solely on voicemail is often only a short-term solution. When a client is calling with a simple or sometimes urgent question, a delayed response can discourage them from working with you. They may assume their business is valued more elsewhere if they are unable to reach someone right away, which can lead to missed opportunities and a less positive client experience.

Why Switching from Voicemail to Live Answering Service makes Sense

With a live answering service, a real person answers the call immediately and greets the client before assisting them using frequently asked questions and personalized information. Officense provides trained receptionist who deliver a warm professional greeting and handle inquires using a script tailored to your company, ensuring consistency and accuracy. For businesses with higher call volumes, 24/7 phone support options are available, so you never miss a call. Our team can also screen and redirect spam calls, take detailed messages when needed, and make sure important inquiries are properly recorded and followed up on. This helps keep your business engaged and ensures your clients always feel heard and supported.

Do I need a high call volume to use 24/7 phone support?

No, a high call volume is not required. You can opt in to 24/7 phone support regardless of how many calls you receive.

Will all of my calls be screened?

We offer flexible call handling based on your needs. We can fully screen all calls, or we can simply ask for the caller’s name and reason for the call before transferring it to you or taking a message.

How is a customized script for my business created?

We create your script during an orientation process where we ask detailed questions about your business. This helps us understand how to handle walk-ins, customer inquiries, and general calls so every caller is answered based on your preferences.

Can a Virtual Office Deposit Checks for me?

How Can a Virtual Office Deposit Checks for me?

Can a virtual office deposit my checks? Check deposits are one of the many convenient services provided by a virtual office, helping Businesses save time and stay organized. Having your checks deposited by a virtual office doesn’t mean a longer wait. In fact, since the check is deposited directly into your bank, the wait time won’t be affected. That’s one less task added to your workload. You can be at ease knowing that the check you were expecting will start getting processed once it is received. This added convenience allows you to focus more on running your business instead of handling routine tasks.

Stay Organized with Officense Mail and Check Options

Officense provides check deposits as one of our many custom business services. For efficiency, you can request to have all mail received for your business scanned and/or opened so a check is never missed. If you’d like to keep your mail private, we also offer the option to have all your mail forwarded directly to your home address. This allows you to stay organized while choosing the level of involvement that works best for you.

Can my mail be forwarded somewhere other than my home address?

Yes! You can choose to have your mail forwarded to any address you prefer whether it’s your home, office, or another location.

Will I be Notified when mail or checks arrive?

You’ll have easy access to updates on all incoming mail and check deposits.

Can I choose how much my virtual office handles?

Definitely. You can customize your mail handling preferences from having everything scanned to only forwarding certain items, so you remain in control while saving time.

Can I change my mail forwarding or scanning preferences later?

Yes, your preferences can be updated anytime to match your evolving business needs.