Author: Davina Smith

Co-Working is the new networking!

Shared Space
A Co-working Space

Anyone that starts a business obviously wants to see it grow. So have you taken the time to really think about how beneficial networking could be? I understand that finding the ability to network in your overly-flooded schedule can be challenging for any business owner. It requires a decent amount of free time – and money too – to go to networking events, schedule dinner meetings, or even to stop by a potential partner’s workplace. Co-working is the new networking!

Imagine this scenario:

You have to get A, B and C done for your company by the end of the week – on top of finishing X, Y and Z. You have a few meetings in the mix and now something else goes wrong along the way too. Maybe employees got sick so everyone thinks they have the coronavirus, or maybe people just show up not wanting to work. Now you have a plethora of tasks, and definitely no time for a networking meeting. Sounds about right for any company at any given moment.

You’re frustrated while heading home, so you bring it up to your family at dinner. Then you bring it up again when you go out for drinks with some friends. And now your buddies, who struggle with business issues themselves, are also talking about the downfalls for everyones companies.

But what if you found something that would alleviate at least half of your current problems? What if it freed up some extra money for your business too? What if you had a mutual place to meet for networking discussions? Or better yet, what if you worked in a coworking office with some of your potential partners?

Now imagine this scenario:

You and your employees work in a coworking space, which is a shared office that would allow individuals from various companies to work independently or collaboratively. Coworking environments could really be a beneficial factor in a company’s expansion, and overall success rate. Like I said, it takes time and money to go out of your way for all of these networking meetings. If you relocated your business to a coworking space, your rent would be cut back pretty tremendously. In turn opening up funds for more business moves you want to make, such as making investments in networking campaigns.

Individual Offices with Extra Chairs for Meetings

Coworking spaces themselves also give the opportunity for networking, because you are in a space with people you otherwise wouldn’t meet in a regular workplace setting. As you are working in the same office suite as these other companies, you come to build a relationship with them. After all, you’re seeing them on a regular basis and learning what they do. Some business owners feel co-working spaces can be counter intuitive to what they are trying to accomplish. They feel employees will either be talking too much, or keeping headphones on all day, avoiding interaction with eachother in general. While that sometimes is the case, it’s not always true.

Officense is the answer:

Luckily, here at Officense we have a coworking space with individual offices. When you have your own office inside a coworking environment, it provides a sense of privacy you otherwise wouldn’t get in other open-floor plans to complete your work without distractions. All while still encouraging coworkers and other business owners who work in the space with you to step into your office and discuss collaborations and business opportunities (hence, the networking aspect you’ve been craving).

Mediators and Arbitrators
Small Conference Room at Officense

If you are meeting with a larger group, we have 2 conference rooms, equipped with a monitor for video conferencing as well. Even if you didn’t need a full-time office, you could always make it a part-time solution, as we have very cost-effective day rates for renting the conference rooms and offices only when you need it. Officense also offers around the clock access to the space we have provided for you. So even when your company doesn’t run 24×7, those late night conferences can still continue if you wish.

Large Conference Room at Officense

Another benefit to our coworking space at Officense is the ability to utilize our team of executive assistants to handle your receptionist work. You wouldn’t have to hire employees who don’t want to work anymore. Instead, you’d have us here ready to help you out with whatever you need. So stop being overwhelmed with stress and things to do! Don’t discuss all the things going wrong over drinks tonight, talk to your group about the perfect solution: contacting Officense!

Contact Us Today:

We’ll be ready to help with your coworking needs, so you can focus more on networking, and growing your business to it’s full potential. For more information, call Officense at 410-814-7500, email us at info@officense.com, or stop in for a visit. We are located at 300 E. Lombard St., Suite 840, Baltimore, MD 21202. We’ll look forward to meeting you!

FAQS:

1. How can coworking spaces help business owners network more effectively?

Coworking spaces create natural opportunities for networking by bringing professionals from different industries into the same environment. At Officense, business owners work near other entrepreneurs and companies, making it easy to build relationships, discuss collaborations, and create partnerships without needing to attend separate networking events.

2. Does Officense provide private offices within a coworking environment?

Yes. Officense offers private offices within a coworking environment, giving you the privacy needed to focus on your work while still allowing you to connect with other professionals in the space. This setup helps you stay productive while encouraging valuable networking opportunities

3. Can I host meetings or networking discussions at Officense?

Absolutely. Officense provides fully equipped conference rooms and meeting spaces that you can reserve for client meetings, team discussions, or networking opportunities. These rooms include technology for presentations and video conferencing, making them ideal for professional gatherings.

4. Does Officense offer flexible office solutions for growing businesses?

Yes. Officense offers flexible office options, including full-time offices, as well as conference rooms and offices available by the hour or day. This flexibility allows businesses to scale their workspace as they grow while controlling overhead costs.

5. Can Officense help manage calls and administrative tasks for my business?

Yes. Officense provides trained executive assistants who handle phone calls, greet clients, schedule appointments, and manage administrative tasks. This support allows business owners to focus more on networking, strategy, and growing their companies.

6. Why choose Officense instead of a traditional office space?

Officense combines the benefits of coworking, private offices, meeting spaces, and administrative support in one location. Businesses gain a professional workspace, networking opportunities, and operational support without the long-term commitment or overhead of traditional office leases.

Work remotely with ease!

Working Remotely

No morning traffic. No rush out the door. At the office, it seems like everyone is focused on their computer, talking on the phone or online anyway. Using Officense, you can work from home with ease! Working remotely is a growing trend in the business world. Is traditional office space really still necessary? Let’s talk about the pros and cons of working from home to see if it works for us.

Working Remotely

With new technology and ways to communicate virtually, there has been a rise in working remotely. In America, there are more than 13 million people who spend at least part of their week working from home. Studies have been done on this new trend that share its many advantages. The article Four Ways to Make Working from Home Work for You discusses how “workers tend to be more productive, take less sick days, tend to feel less stressed, and work more hours than employees who are exclusively on-site”. Plus, there are the obvious advantages. Not having to spend extra time getting ready in the morning, skipping commuter traffic, and the ability to run an errand or travel. Being able to customize your work day is appealing to everyone.

Finding the Right Balance

Why isn’t everyone working remotely? Four ways to make working from home work for you also discusses the drawbacks. Marissa Mayer, CEO of Yahoo, explains “while there are obvious advantages to working early or being able to take [the] time to run a personal errand, it’s also easy for this to work against you. Colleagues may not know when they can reach you or may find you unpredictable”. Marissa has worked both from home and in a traditional office. She shares that when she worked from home she “made every effort to appear as if she has a ‘real office’ with a new phone line, business-sounding address, and corporate feel”. It is important to find the right balance for you and your business when deciding how to work.

How to Make Working from Home Work for You

Together, you can find the perfect balance between working from home while having all the advantages of a traditional office. You can bridge the gap by getting a virtual office assistant, office space when you need it and a professional business address. You have the ability to grow your business from the comfort of your home. At Officense you will have a team of executive assistants, both in office and virtually, who tailor services to your needs. You will gain a fully trained and professional staff that will make working from home work for you.

Our executive assistants answer your calls, handle your mail, greet your clients, follow up with leads and schedule appointments, providing a corporate feel and impressive business address. We provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. An instant office when you need it, professional phone service to give your home office a corporate feel, and an impressive staff to help you with all of your administrative work. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new business location, today!

1. Can I work from home and still maintain a professional business image?

Yes. Officense helps you maintain a polished, corporate image while working from home. Our executive assistants answer your calls, handle your mail, and greet your clients at a professional business address, ensuring your company always looks established and credible.

2. How does Officense support remote workers?

Officense supports remote professionals by providing virtual office services, live call answering, mail handling, and access to private offices and conference rooms when needed. We give you the flexibility to work from home while maintaining the structure and professionalism of a traditional office.

3. What are the benefits of combining remote work with a virtual office?

When you combine remote work with an Officense virtual office, you gain flexibility without sacrificing credibility. You skip the commute and enjoy work-life balance while still having a professional address, trained executive assistants, and on-demand office space available whenever you need it.

4. Can I meet clients in person if I work from home?

Absolutely. Officense provides fully furnished private offices and conference rooms by the hour. You can meet clients in a professional setting while still operating your business primarily from home.

5. Does Officense handle phone calls and scheduling for my business?

Yes. Our executive assistants answer calls using your company name, take detailed messages, schedule appointments, follow up with leads, and ensure every interaction reflects your brand professionally.

6. Is a virtual office a good solution for growing businesses?

Yes. Officense allows your business to grow at your pace. You can start with call answering and a business address, then expand to meeting space or dedicated offices as your needs increase—all without committing to a long-term traditional lease.

If your business relies on phone communication, you may be wondering: what’s the difference between a call center and a virtual receptionist? While both handle incoming calls, the level of service, personalization, and professionalism can be very different, especially for small businesses and startups.

Understanding these differences can help you choose the option that best supports your brand and your customers.

What Is a Call Center?

A call center typically handles a high volume of calls for multiple businesses at once. Agents often follow scripted responses and are focused on speed and efficiency rather than personalization. While call centers can be effective for basic customer service or large-scale operations, they often lack familiarity with your business, your clients, and your preferences.

Because agents rotate frequently, callers may feel like just another number rather than a valued customer.

What Is a Virtual Receptionist?

A virtual receptionist acts as an extension of your business. Instead of scripted interactions, calls are answered by trained professionals who represent your company by name, follow your specific instructions, and deliver a personalized experience.

At Officense, virtual receptionists are experienced executive assistants who handle calls with care and professionalism. They take detailed messages, transfer calls appropriately, and ensure important information reaches you quickly.

Personalization vs. Volume

The biggest difference between a call center and a virtual receptionist is personalization. Call centers are designed for volume. Virtual receptionists are designed for relationships.

Officense prioritizes quality over quantity, ensuring your callers feel heard, respected, and confident in your business.

Cost-Effective and Scalable Support

Hiring a full-time in-house receptionist can be expensive. Officense’s virtual receptionist services provide a flexible, cost-effective solution that scales with your business. Whether you’re a startup or a growing company, you only pay for what you need.

Which Option Is Right for Your Business?

So, what’s the difference between a call center and a virtual receptionist? A call center answers calls. A virtual receptionist builds trust. If you want personalized service, professional call handling, and support that reflects your brand, Officense’s virtual receptionist services are the smarter choice.

FAQs:

1. What is the main difference between a call center and a virtual receptionist?

A call center focuses on handling a high volume of calls using scripts, while a virtual receptionist provides personalized call handling tailored to your business. At Officense, virtual receptionists answer calls under your company name and follow your specific instructions, creating a more professional and consistent caller experience.

2. Are Officense’s virtual receptionists trained differently than call center agents?

Officense trains its virtual receptionists as executive assistants who understand your business, your preferences, and your clients. Instead of reading from scripts, they actively listen, respond thoughtfully, and deliver professional service that reflects your brand.

3. Can a virtual receptionist represent my business professionally?

Yes. Officense’s virtual receptionists represent your business as an extension of your team. They answer calls using your company name, follow your call-handling guidelines, and ensure every caller receives clear, professional communication.

4. Is a virtual receptionist more cost-effective than hiring in-house staff?

A virtual receptionist reduces overhead by eliminating the need to hire, train, and manage full-time staff. Officense offers flexible plans that allow you to pay only for the services you use, helping you control costs while maintaining professional call coverage.

5. Who benefits most from choosing Officense over a call center?

Startups, small businesses, and growing companies benefit most from Officense’s virtual receptionist services. Businesses that value personalization, brand consistency, and strong client relationships choose Officense over traditional call centers.

Can a Virtual Address Protect My Home Privacy?

If you’re running a business from home, you may be wondering: can a virtual address protect my home privacy? For entrepreneurs, remote professionals, and small business owners, the answer is a clear yes. A virtual address allows you to separate your personal life from your professional presence, without sacrificing credibility or convenience.

Why Using Your Home Address Can Be Risky

Using your home address for business registrations, marketing materials, or online listings can expose your personal information to the public. Business addresses often appear on websites, invoices, Google listings, and legal documents. This can lead to unwanted visitors, junk mail, or privacy concerns, especially for home-based business owners.

How a Virtual Address Protects Your Privacy

A virtual address gives your business a real commercial street address while keeping your home location private. Mail is received at a secure, staffed office instead of your residence. This means your personal address stays off public records, client communications, and search results.

At Officense, your mail is handled professionally by trained staff, ensuring sensitive documents are received securely and forwarded or scanned according to your preferences.

A More Professional Image for Your Business

Beyond privacy, a virtual address also enhances your brand image. Clients are more likely to trust a business with a professional office address rather than a residential one. Officense provides a prestigious downtown Baltimore address that helps establish credibility while maintaining discretion.

Ideal for Remote Professionals and Small Businesses

Virtual addresses are especially valuable for freelancers, consultants, startups, and remote teams. With Officense, you can operate from anywhere while maintaining a stable, professional presence. You also gain access to meeting rooms, private offices, and administrative support whenever you need it.

The Bottom Line

So, can a virtual address protect my home privacy? Absolutely. With Officense, you gain privacy, professionalism, and flexibility all without the cost of a traditional office. It’s a smart, secure solution for businesses that want to grow without compromising personal boundaries.

FAQs:

1. Can a virtual address really protect my home privacy?

Yes. A virtual address allows you to use a professional business address instead of your home address on public records, websites, and client communications. Officense ensures your personal location stays private while your business maintains a credible presence.

2. How does Officense keep my personal address private?

Officense receives your business mail at a secure, staffed office location. Your home address never appears on mail, marketing materials, or business registrations, helping you maintain clear boundaries between work and personal life.

3. Is a virtual address better than using a home address for my business?

Absolutely. Using a home address can expose your personal information online and to the public. A virtual address from Officense provides privacy, professionalism, and peace of mind, without the cost of a traditional office.

4. Can I use an Officense virtual address for business registration?

Yes. Officense provides a real street address that can be used for LLC registration, business licensing, and official correspondence (subject to state requirements).

5. Do I still get access to office space if I use a virtual address?

Yes. Officense virtual address clients can access private offices, meeting rooms, and administrative support as needed, giving you flexibility without sacrificing professionalism.

Best phone answering service for startups

Why Officense is the Best Phone Answering Service for Startups

Starting a new business is thrilling but comes with challenges, including managing a high volume of phone calls. For small teams, this can be overwhelming. This is where Officense excels. We offer a professional phone answering service designed to meet the needs of startups. Our executive assistants handle calls promptly and professionally, ensuring important messages are relayed immediately. Here’s why Officense stands out as the best phone answering service for startups:

Professionalism:

Officense enhances your startup’s image with a team of trained executive assistants who answer calls efficiently and professionally. This high level of service is hard to maintain with a small team juggling multiple roles. Our professionalism helps elevate your brand and demonstrates why Officense is a leader in phone answering services for startups.

Cost-Effective

Managing costs is crucial for startups. Hiring a full-time receptionist can be costly and often unnecessary. Officense offers a flexible, affordable alternative, allowing you to pay only for the services you use. This cost-effectiveness lets you allocate your budget to other vital areas of your business, reinforcing why Officense is an ideal choice for startups.

Customization

As startups grow quickly, Officense can scale with you. Our services are highly customizable, from basic call handling to more advanced needs like appointment scheduling, mail handling, or even a dedicated office space. We adapt to fit your changing requirements.

In summary, Officense is a valuable partner for startups, providing a mix of professionalism, cost efficiency, and scalability. By outsourcing your phone answering needs to Officense, you can focus on growing your startup and serving your customers effectively.

FAQ:

1. Why is Officense a better option than coworking spaces for startups?

Unlike coworking spaces, Officense offers private, enclosed offices, live call answering, and fully supported administrative services. Startups benefit from a quiet, professional environment with full confidentiality without the distractions, shared spaces, or lack of privacy common in coworking setups.

2. How does Officense’s phone answering service help startups?

Officense’s phone answering service ensures every call is handled promptly and professionally by trained executive assistants. This allows startups to maintain a polished brand image while focusing on growth, rather than being interrupted by constant calls or missing important messages.

3. Who answers calls at Officense?

Calls at Officense are answered by trained executive assistants, not automated systems or outsourced call centers. This ensures callers receive a professional, friendly, and knowledgeable response that reflects positively on your startup.

4. Is Officense’s phone answering service cost-effective for small teams?

Yes. Officense offers a flexible and affordable alternative to hiring a full-time receptionist. Startups only pay for the services they need, helping control costs while still maintaining a professional front for clients and partners.

5. Can Officense scale its services as my startup grows?

Absolutely. Officense’s services are fully customizable and scalable. As your startup grows, you can add appointment scheduling, mail handling, meeting space, or even private office rentals without changing providers or locations.