Author: Elena Goldsborough

Vacation? Let Virtual Assistants Help!

Going Away?           

Spring is here, Summer is coming, and the end of the school year is approaching. All of this could only mean one thing – Vacation! Now is the perfect time to plan your vacation to Walt Disney World with your family in Orlando. Perhaps you can visit the casinos in Las Vegas.  or tour the Statue of Liberty in New York.

How Will You Manage While Away?

Bags are packed, hotels are booked, and plane tickets are ready for your Vacation! Before you go away do you ever have that feeling you forgot something such as your keys, your wallet, or your hat? Who will take care of your company when you are away on Vacation? How will your calls get handled? Where will your mail go? The answer is simple – Virtual Assistants.

 Virtual Assistants Can Help!

Virtual Assistants can handle your mail, schedule appointments, answer incoming calls, and greet your clients while you are miles away. In addition, they are able to keep track of your schedule while you obtain the perfect tan on the beach. We have the perfect solution for you and your company to avoid important calls going to voicemail. Never miss a business opportunity, or a decrease in revenue and profit while on vacation.

Additional tasks that an assistant is able to do to help ease your mind while you are on vacation:

·         Data entry

·         Creating and managing spreadsheets

·         Filing time-sensitive or confidential documents

·         Scanning documents

·         Sending and receiving faxes

·         Handling applications or other important files

·         Email handling

 

With Officense by your side, your needs are our priority and we strive to fulfill any service you may need. We have professional Virtual Assistants who will make your clients feel valued and appreciated while you’re away. To get started, give us a call at 410-814-7500 for further details.

Reception Desk

Executive assistants are essential to a company’s daily operations. They are the conduits to your customers. They give the first impression and convey your company’s message, which is key for your new brand’s image. For every company, especially a startup, customers are extremely important for the future of your business.

FIRST IMPRESSIONS MATTER

In Micah Solomon’s article “Leadership is Swell, But Your Receptionist Makes or Breaks Your Business” he claims a “clueless receptionist today, a bankrupt business tomorrow”. His article provides the example of the Ritz Carlton Hotels rigorous training for their receptionists. This customer service focused approach is based on their belief that every single employee is a representation of the brand. Solomon believes that the first and last impression creator is among the most important positions in your enterprise.” At Officense we share Solomon’s belief when training our Executive Assistants.

COST BURDEN OF EXECUTIVE ASSISTANTS

Now, I understand that a startup business may not always have the means to provide rigorous customer-service training for their employees. Or perhaps, even have the time to hire or train new employees at all. In an interview, a first-time business owner gave tips to make a successful startup company. Her #1 tip was to “Keep a Lean Team and Spend Wisely,” where she advises avoiding unnecessary hires and spending every dollar intentionally. This cost efficiency is what all startup business owners can connect with.  As a business owner, having an executive assistant would allow you to use your time adequately. But there is simply not enough time or money to hire and train these employees. Minimum wage in Maryland is increasing and not to mention shelling out for benefits like healthcare, parking, and retirement. Keeping a full-time Executive Assistant may not fit the budget or be your best option.

OUR EXECUTIVE ASSISTANTS

Having professionally trained executive assistants who exude your new brand’s image, without having to spend time training, while staying on budget. I know what you are thinking- this is not possible for my business. Well, with Officense it is! At Officense you will have a team of executive assistants, both in office and virtually, who tailor services to your company’s needs. Our team comes at a fraction of the cost of hiring an assistant on your own. Finally, you gain a fully trained staff that will give your startup the great first impression it needs.

We have executive assistants to answer your calls, greet your clients, follow up with leads, schedule appointments, and much more. We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as live 24/7 call answering services. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new prestigious business location, today!

Working Remotely

Can You Remotely Work?

Can you remotely do it?

Imagine telling someone 15 years ago that you do not have to go to an office to work. You can handle work calls, manage your office, and save your business money, all from the beach, mountain resort, or your bed remotely. They would have called you crazy. They might remind you that you were forgetting about your normal daily-grind.  Think about all of your basic duties when showing up to a traditional office. How could you remotely handle that?  In 2019 work is happening everywhere and anywhere except traditional office spaces, and employers and employees are loving it.

Is it to much money?

As time goes on, the cubicles and costly office space of the past is adding up to be a poor decision. Especially in the current fast paced, technology driven business world. The trend line is clear. Offices are falling by the wayside and new services are replacing them. The costs of a traditional office are simply too much for some small businesses. Start-up cost are increasing, entrepreneurs are rejecting these unnecessary expenses for more efficient solutions. Besides costing less, the advantages of virtual space are higher productivity and general job satisfaction. Anyone would be happier taking a work call while relaxing on the couch rather than in an office! How could you remotely go back to a traditional office setting?

You still need a place to meet

While the physical idea of being in an office is changing, the implications and thought process behind the word are not. People are interactive and social beings and still need a way to communicate face to face comfortably and efficiently. The traditional office is dead but the temporary office space, conference facility, and hourly business setting are all alive and well. Working remotely and using technology doesn’t eliminate a need to present a professional office image when you need it. It can make it outrageous to pay for a traditional space year-round, when the actual time you are using it is very minimal.

The solution is remotely simple

Maybe we’re a little ahead of our time here at Officense, offering creative alternatives to the traditional office for over 10 years. Being able to remotely handle things is the next step. But it’s like Shel Silverstein said, “If you’re behind the times, they won’t notice you. If you’re right in tune with them, you’re no better than they are, so they won’t care much for you. Be just a little ahead of them.”

 

Maryland Mediators Convention 2018

Maryland Mediators Convention
Plenary Session in Race Beyond Bias

Come to join us today at the Maryland Mediators Convention in the Doubletree Hotel in Annapolis, MD! Our team is a proud supporter of today’s Meditation Convention and partner with the Maryland Council for Dispute Resolution, a co-organizer of the convention. We are available during the entire event to discuss anything office space, phone services, or administrative support your firm may need in the coming new year. We had a rousing turn out for today’s Plenary Discussion on Race Beyond Bias, given by author & speaker Milagros Phillips. We hope to see you or your colleagues stop by our table in the exhibition hall, today. Enjoy the time at the Maryland Mediators Convention.

instant offices

Every business owner knows finding intermittent office space can be expensive and time-consuming. Did your office catch on fire, flood, or is it being renovated? Regardless, you need office space fast. The loss of your physical premises can lead to damaging consequences. Customers may think you have closed or that your business is not real. This means lost revenue! As a business owner, you have three options: telework, a traditional real estate search, or instant offices.

Option 1: Telework

Teleworking can provide a quick fix to keep your business afloat, but it has some drawbacks. Your teams spread apart. The prolonged period of your squads’ separation can lead to idea stagnation and a lack of team cohesion. Collaborative environments bred creative solutions and team spirit. Teleworking does not provide, create, or reinforce these outcomes. Additionally, teleworking makes it harder for supervisors to effectively manage employees due to distance and a lack of face to face interaction.

Option 2: Traditional Real Estate Search

The traditional route of calling a realtor is going to be pricey and time-consuming.  Your realtor will take forever finding you short-term options. Short-term commercial office space will slam you with short-term leasing and commission fees. Additionally, negotiating a contract for commercial space means a lot of wasted time. Finally, this will cause undue financial hardship on your bottom line and waste precious time. Click the link to find out more.

Option 3: Instant Offices

Instant offices have the benefit of a quick setup, established admin staff, and other critical services like high-speed internet, printing, and conference space. With instant offices, you can choose a traditional office, co-working space, or as an office as needed. Also, the hassle of paying commission or hidden fees for your short-term office space needs are gone. Directly call, email, look us up, or drop by our instant offices to setup up your new office on the same day. Think about it; you could be listing an established address with a professional staff to greet your customers the very next day.