As a plumber, you have the capability to unclog a pipe or stop a leak. However, when it comes to answering phone calls in the middle of a job? This always gets tricky for any business owner, even more so with such hands-on service. Running a business requires answering calls from new and current clients, but shouldn’t be at the expense of efficiency. As any businessperson knows, not only do current clients reach out by phone, but so do leads and returning customers. If you want to maximize your workflow and call handling, let Officense help.

CALL HANDLING WITH OFFICENSE

When you partner with Officense, you gain more flexibility with your workload and your free time. Our executive assistants will handle the phone conversations, while you handle the service aspect. Officense can collect pertinent information on your behalf, answer questions callers may have, or even connect calls to you personally. Our executive assistants can filter your calls, and handle them to per you instruction in a very professional manner. Our service can be used any time of day, as we have 24/7 plans with live staff available that also offer Spanish phone options for your clientele.

While we’re able to guide the callers and connect them to the right people, we can also source your leads for you! Our executive assistants will use your shared calendar to set estimates, book appointments, track leads, follow up with them, and much more for your business. All the while, we’ll be collecting a detailed set of information for your record, allowing you to meet your clients’ needs before the appointment even takes place. Finally, our assistants can provide lead tracking on your scheduled estimates for your marketing department. We partner with you to gain as much knowledge as you want us to have, and intuitive thought to anticipate your customers’ needs. That’s the added value of Officense.

CONTACT OFFICENSE TODAY

We also provide a business mailing and address services, along with private conference and office space, offering a professional setting. For more information, contact us by phone at 410-814-7500. You can also email us at info@officense.com. And of course, always feel free to visit us in person at 300 East Lombard Street, Baltimore, Maryland 21202.

According to medicinenet.com, family practice is “the medical specialty which provides continuing and comprehensive health care for the individual and family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences.” Having a live staff to assist your patients can play a significant role in developing efficiency.

ADVANCED CALL HANDLING WITH OUR EXECUTIVE ASSISTANTS

At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include answering FAQ’s, scheduling initial appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and workload at the same time. Our office assistants are here to cover all your call handling tasks.

For instance, one of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your family practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the options of round-the-clock, and bilingual phone answering. So, if you have patients whose primary language isn’t English or you want calls 24/7, we’ll still have you covered.

REACH OUT TO US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For family practices, and any other medical professional, a call handling staff is incredibly beneficial. Of course, our executive assistants at Officense aim to create a pleasant, efficient experience for you and your patients. For more details, please contact us by email at info@officense.com, or you can call us at 410-814-7500.

An Optometrist provides eye care and vision care, aside from any medical surgeries. By WebMD’s definition, an optometrist is a “primary care doctor for your eyes.” While your passion may be to heal people’s eyes, you’ll still need assistance with the customer service aspect for your practice. Having a live staff to discuss appointments with your patients can play a significant role in developing efficiency, and can also help with the high volume of patients to workload ratio. At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include general questions and FAQ’s, scheduling initial or follow-up appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and managing your workload. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the option of round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT OFFICENSE TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For optometrists, and any medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for you and your patients. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500. Talk soon!

According to verywellhealth.com, a physician is a doctor with a degree in the medical field, “either an M.D. or D.O., who has completed graduate training to provide health care.” Medical field workers are always busy – in between accepting new patients, scheduling appointments, and updating information. Appointment setting and schedule management plays a significant role in developing efficient physician practices, and can also help with the high volume of patients. At Officense, our executive assistants can handle calls for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. You don’t have to worry about handling the schedule or managing your calendar. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, for round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For any medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for your clients, and ease the workflow for the dentists. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500.

Dental offices are always busy accepting new patients, scheduling appointments, and updating patient information. Appointment setting and schedule management is significant in developing an efficient dental practice, and can also help you keep up with the high volume of patients. At Officense, our executive assistants can set appointments for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. You don’t have to worry about handling the schedule or managing your calendar. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your individual and practice’s needs. With Officense’s HiLivePro, you’ll have round-the-clock call answering with live staff at all times. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT US

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For any dental or medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for your clients, and ease the workflow for the dentists. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500.