Author: Samantha Foxx

Web Developer Phone Answering

It’s hard enough to run a successful software development company. The high volume of clients interested in getting websites designed can lead to a constantly ringing phone in your office. All of that time spent discussing ideas takes precious minutes of your time. You could use that time better by working on the websites of your paying clients. A Web Developer Phone Answering Service might be for you if this sounds like your business.

Officense provides Web Developer Phone Answering Services to many clients. Our receptionists can collect information about new and returning clients. They even screen solicitors to keep the business’s phone lines open to patients. These services could help you if you don’t have a receptionist in your office, or don’t have an office at all. They could also help if you want to keep your phone lines open for emergencies.

Salary.com claims that the average hourly pay for a receptionist is $18 an hour. Receptionist duties are vital to growing businesses, but saving money can be even more vital. This is where a Web Developer Phone Answering Service may be useful for your business.

You can visit our website or give us a call at 410-814-7500. We also offer office space to see your patients in. We’d love to tell you more about our psychologist answering service and the other helpful options we provide to businesses. You’re also very welcome to stop by and meet us at 300 E Lombard St, Suite 840, Baltimore, MD 21202.

Carpet Cleaner Phone Answering

THE PROBLEM

Imagine…

You’re busy working on a project for your client. You’re hard at work doing one of the best carpet cleaning jobs you’ve ever seen. The client looks impressed and you know you’ve got a good Yelp review on the horizon. Suddenly, your phone starts ringing. You know you shouldn’t take it, but you’ve been waiting to hear back from a client about an estimate you gave them and you know it’s bad business to make them wait. So, you decide to pause your current project, just for a moment, to answer the phone. Before you can even greet your caller, another call is coming in.

It Begins…

You ask your first caller to hold and take the next call. It’s a solicitor, so you tell them you’re uninterested and hang up. You try to go back to your original call, but yet another one is coming through. Wishing you could just get back to work, you sigh and take the call. The new caller is a prospective client and they’re interested in an estimate. You look up at your current client, seeing that they don’t look nearly as impressed as they did before. Looking back down at your phone, you see that your first call has been on hold for a few minutes now. You ask the prospective client for a call back number and search for a pen and paper… there is none. You try to remember the number to no avail. At least you have your original call to get back to – you’re sure it’s that high paying client you’ve been waiting to hear from. You excitedly answer the phone, only to hear the robotic voice of your nightmares. Another robo-caller. If only you could afford a receptionist… life would be so much easier.

THE SOLUTION

If this sounds like your business, a carpet cleaner phone answering service is the right choice for you. Having someone to field your calls is an invaluable aspect of any successful company. And, yes, receptionist services can be pricey. Salary.com claims that the average hourly wage for a receptionist is $18 an hour. This might seem lightyears outside of what you can afford. After all, you’re just running a small carpet cleaning business. Where would you even put a receptionist? You don’t have an office – you work on the go. This doesn’t mean you are doomed to be bombarded with calls for the rest of your life, though. Being able to complete projects without being hassled by solicitors and robo-callers can be more than just a dream because with Officense, it can be a reality.

OUR SOLUTION

Officense is in the business of representing your company as professionally as possible. And, yes, this includes carpet cleaner phone answering. Officense has been providing services to businesses like yours since 2006. Whether it be reception services or office rentals, we’re here to support you and make running your business a breeze. Our executive assistants are trained in call handling and ready to take on any call that comes through for your business. New clients? Scheduled. Solicitors? Sent to voicemail. Robo-callers? Avoided. The only calls you’ll have to worry about coming through are the most important ones. Never again will you halt a project just to hear a robotic voice on the other line. And if you’re still worried about the price, don’t be. Our phone answering services are half the price of a traditional receptionist.

CONTACT US

If you still have questions, please don’t be shy and just give us a call at 410-814-7500. We’d be happy to give you a tour of our beautiful Inner Harbor location and introduce you to our staff. You can meet us at 300 E Lombard Street in Suite 840 down here in Baltimore, MD 21202. We look forward to hearing from you!

Psychologist Answering Service

It’s hard enough to run a successful psychologist practice. The high volume of clients interested in getting seen can lead to a constantly ringing phone in your office. All of that time spent scheduling appointments takes precious minutes of your time. You could use that time better by spending time with the patients that need you. A psychologist answering service might be for you if this sounds like your business.

Officense provides psychologist answering services to many clients. Our receptionists can schedule appointments for new and returning clients. They even screen solicitors to keep the business’s phone lines open to patients. These services could help you if you don’t have a receptionist in your office. They could also help if you want to keep your phone lines open for emergencies.

Your practice can benefit from psychologist answering services even if you already have an in-house receptionist. This blog post cautions against putting too much on your receptionists. “You don’t want them to get overwhelmed by having to put too many callers on hold, or become distracted by having to do other tasks.” Outsourcing appointment making to Officense can help your receptionists better support you. It can help your staff focus on the clients in front of them at your office.

You can visit our website or give us a call at 410-814-7500. We also offer office space to see your patients in. We’d love to tell you more about our psychologist answering service and the other helpful options we provide to businesses. You’re also very welcome to stop by and meet us at 300 E Lombard St, Suite 840, Baltimore, MD 21202.

Dentist Phone Answering

Running a medical practice of any kind is difficult. Fielding phone calls from current and future patients can take up many minutes of your day. So, the obvious answer is an in-house receptionist. A receptionist will answer your calls, take information from patients, and keep your schedule running smoothly. As helpful as a receptionist can be, however, the benefits are reflected in the cost. Salary.com claims that the average hourly pay for a receptionist is $18 an hour. Receptionist duties are vital to growing businesses, but saving money can be even more vital. This is where a dentist phone answering service may be useful for your practice.

A dentist phone answering service performs all of the duties a receptionist would. A virtual assistant will answer all your calls while you are working on patients. New patients will be greeted warmly and have their information taken while returning patients will be scheduled according to your availability. Even solicitors will be fielded and sent to your voicemail to keep the phone lines open to patients. Not to mention, these services come for a fraction of the price of an in-house receptionist.

Here at Officense, our team of well-trained executive assistants become your receptionists. We provide a dentist phone answering service that will keep your patients happy and your office quiet. We’ve been in the business of virtual reception services since 2006 and have worked with many medical practices. Our executive assistants can schedule your appointments and keep solicitors at bay.

Call Us

We’d love to answer any of your questions. Just call us at 410-814-7500 or send an email to info@officense.com. You can even come see us at our beautiful Inner Harbor location here in Baltimore. Just come down to 300 E Lombard Street, Suite 840. We look forward to making your life easier!

Plumber Phone Answering

The Problem

When you run a successful plumbing business, you might find yourself overrun with phone calls. New clients, returning clients, and solicitors are always a ring or two away from you. A constantly ringing phone in your pocket can be annoying. It can be especially annoying while you are working; it might even cost you a potential client. Paying customers won’t wait around for a call back. Because of the urgency of the repairs they need done, they’ll move on. If only there was a way to field calls from customers without taking time away from your projects. The perfect solution seems like a plumber phone answering service.

The Solution

A plumber phone answering service would answer your calls for you. It would leave plenty of time for you and your employees to complete plumbing repairs. A receptionist would field all calls, including returning clients, new customers, and even solicitors. Clients will be transferred directly to your cell phone when you’re available. They can even be put on your calendar schedule based on the availability you leave with the answering service. Solicitors can become a worry of the past, too. Your receptionist will inform solicitors that you are uninterested. Or, if you’d like, they will take a message. That way, you can decide at your own convenience whether you are interested in their services or not.

Still not convinced? Grow, the self proclaimed “small business marketing experts,” claim that a telephone answering service is not expendable for a growing company. “Grow have been using a telephone answering service since we began and it has become an irreplaceable part of the business.”

OUR Solution

Here at Officense, we offer plumber phone answering services along with other benefits for your small business. Our company has been offering virtual offices and phone answering services since 2006. Our receptionists are trained and skilled in call handling for plumbers and other contractors.

Please give us a call at 410-814-7500 or email us at info@officense.com. You can also come visit us at 300 E Lombard Street, Suite 840, Baltimore MD 21202. We’d be happy to give you a tour of our beautiful Inner Harbor location.

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Offices are full-service and include all utilities and receptionist courtesies.  Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!