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Best Answering Service for Lawyers

Are you looking for the best answering service for lawyers you can get? Well it’s all in what you want, what you need, and what you can afford. This post will go over the variety of services that you can get in an answering service package. Then, I will show you what really is the best answering service for lawyers available.


To truly be the best answering service for lawyers, it has to be flexible. There are a bunch of options that a lawyer could potentially need. There’s scheduling, simple call answering, there’s dealing with telemarketers and robo calls, and there is also dealing with irate clients. All of these things are likely to occur when you answer a phone for a lawyer. Lawyerist says “You can get a virtual receptionist just for answering the phone, but many offer additional services like appointment scheduling and confirmation, client intake, live chat, or even taking payments and getting retainer agreements signed.”


Scheduling is a headache in and of itself. The best answering service around may not be the best answering service for lawyers if it does not provide good scheduling options. These can include utilizing your calendar, using Google calls, setting up Zoom meetings, and a wide variety of other possibilities.


Everyone needs to deal with telemarketers now a days. There are also those obnoxious robo calls that just keep you waiting for someone to speak. Both of these nuisances need not annoy you any longer. The best answering service for lawyers will play middleman and ensure that neither call type ever reaches you.

Irate Clients

Finally, the best answering service for lawyers will handle irate clients with diplomacy and ease. They will know how to moderate the irritation and calm a client. They can sooth a client and they can get a client to relax a bit instead of being so irate. Finally, they will keep the irate client from calling you, yourself, at all hours of the day or night.

The Best Phone Answering Service for Lawyers

Officense has the ability to do all of these things and so much more. This is why we are the best answering service for lawyers. If you look at our website you will see we also have conference rooms available to rent, offices that you can rent by the hour, or on a more permanent basis. We also offer business address services in a prominent and prestigious location. We have a wide range of business services that we can offer custom based to yours and your company’s needs.


For more information, please feel free to give us a call at 410-814-7500. You can also send us an email to info@officense.com or use the chat feature on our website. Of course, we would be glad to meet with you in person at 300 East Lombard Street, Baltimore, Maryland 21202. We hope to hear from you soon!