A patent attorney is someone who is responsible to protect the property rights of inventors and works mostly with patents, inventions, and trademarks. As a solo patent attorney, you are required to ensure that an invention is new in the market. Following that you are responsible to draft files, prosecute patent applications to U.S. Patent and Trademark Office, and also represent clients in case of patent infringement.
Being a patent attorney, you are always busy with your clients over the phone or in person. You do not have a definite work schedule, there are times when you are required to work evenings and weekends to meet all the deadlines set by the patent offices.
Running a small patent law firm can be challenging, especially if you take on the responsibility of managing all aspects of the business on your own. You might have a difficult time balancing the two roles, both administrative and in the field. Today most law firms hire dedicated phone answering service to keep their front-end communication run smoothly. As an Attorney, having a staff to lighten the load while you’re assisting your clients is incredibly beneficial. Therefore, hiring a Patent Attorneys phone answering service may be the best solution.
Let Officense manage your calls
Officense has been partnering with and assisting law firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional and effective manner.
By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services. For example, customized scripts for patent attorney’s phone answering provides full-time support while matching your call instructions. With Officense, your calls will be answered quickly and the message will be sent to you immediately, a call will never go unanswered. Our staff can eliminate hang-ups and improve your customer retention.
The Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls shouldn’t be missed. And the best part about Officense’s services – you only pay for what you use.
With our 24/7 service, someone will always be there to speak with your customers, even if it’s after-hours. The staff is an attorney’s support. It gives you time to focus on your job’s additional responsibilities. We obtain the information and help to grow your customer base, and you provide excellent service to your customers!
For more information, give Officense a call at (410)814-7500, today!