Optometrist Phone Answering

Are you an optometrist? Have you realized that you are spending far too much on a receptionist to answer your phones? Your clients have appointments and surely your technician can be spared to say hi to them when they come to the office…right? So why are you spending between $15,000 and $50,000 (per ZipRecruiter.com) a year on their salary when you could spend closer to $5,000 a year for the same thing? That, my friend, is why you need to get optometrist phone answering services.

Cost Effective

See, correct me if I am wrong, last I checked most clients get their eyes checked and then as they leave schedule the next visit. Right? All right, if you (or your technician) does that, then that just leaves the telephone itself. Why hire someone to answer a sporadically ringing telephone when you could get professional, pre trained, services that do the same thing for far less money (and no benefits needed!)? Save yourself the time (training) and money (benefits/pay) and look into optometrist phone answering services.

What We Offer

Here at Officense, we have top notch services and superbly trained executive assistants to assist you with every call. Do you need an appointment scheduled? We can do that. How about a call to find out when something occurs or for information? We can connect them to you or have them leave you a message. We even can screen out those pesky telemarketers and obnoxious robo calls! That’s only a fraction of what you get with our optometrist phone answering services.

More Information/Contact Details

We also offer other services such as website building, conference and office rentals, and address services. For more information about these or any of the other services we offer, please check our website. You can also give us a call at 410-814-7500 or come on down to our 300 East Lombard Street, Baltimore, Maryland 21202 which is located in the prestigious inner harbor.

Psychologist Answering Service

It’s hard enough to run a successful psychologist practice. The high volume of clients interested in getting seen can lead to a constantly ringing phone in your office. All of that time spent scheduling appointments takes precious minutes of your time. You could use that time better by spending time with the patients that need you. A psychologist answering service might be for you if this sounds like your business.

Officense provides psychologist answering services to many clients. Our receptionists can schedule appointments for new and returning clients. They even screen solicitors to keep the business’s phone lines open to patients. These services could help you if you don’t have a receptionist in your office. They could also help if you want to keep your phone lines open for emergencies.

Your practice can benefit from psychologist answering services even if you already have an in-house receptionist. This blog post cautions against putting too much on your receptionists. “You don’t want them to get overwhelmed by having to put too many callers on hold, or become distracted by having to do other tasks.” Outsourcing appointment making to Officense can help your receptionists better support you. It can help your staff focus on the clients in front of them at your office.

You can visit our website or give us a call at 410-814-7500. We also offer office space to see your patients in. We’d love to tell you more about our psychologist answering service and the other helpful options we provide to businesses. You’re also very welcome to stop by and meet us at 300 E Lombard St, Suite 840, Baltimore, MD 21202.

Phone Answering Service for doctors

Medical offices are always busy accepting new patients, scheduling appointments, or updating patient information. Appointment setting and schedule management are significant in developing an efficient medical practice. Calendar management can also help you keep up with the high volume of patients. So, hiring a phone answering service for doctors that Officense offers could help any medical practice.

At Officense, our virtual office assistants can answer all your calls and set appointments for you so that your staff can use their valuable time more effectively. This could include scheduling office or telehealth visits for your new/existing patients, or canceling/rescheduling appointments for patients. You do not have to worry about scheduling your patients or managing your calendar, our virtual office assistants are here to cover your tasks for you.

Advanced call forwarding

One of the many advantages of hiring a Phone Answering Service for doctors is the ability to take only calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. The advantages of a call forwarding service include no missed calls from potential patients, increased mobility, and flexibility. In addition to that, you have the ability to customize a plan that fits your individual and practice’s needs.

All the calls will be directed to the respective departments as per your business needs. No longer will you receive calls in the primary care department that should have gone to the billing office! At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your contracting needs. Our receptionists are trained to answer calls in a professional manner while guiding the call in a minimum amount of time.

Let officense help you

As a solo medical professional, having a staff to lighten the load while you’re serving patients is incredibly beneficial. As an Officense receptionist, we will ensure the patient is heard, understood, and scheduled appropriately. You won’t have to worry about the hassle of getting too many calls and having too little time to answer them.

For more details, please call us at 410-814-7500!

Technology Specialist Phone Answering

So, you are a specialist of technology hmm? Well, I am a specialist too! A specialist of phone answering and I will tell you why you need technology specialist phone answering services. As a Business Administration/ Information Technology major, I know some of the things you face. There is so much to try and keep up with. Changing programs, new programs, changing technology, changing standards, and so much more. Do you have the time needed to study everything, do your job, and keep up with a constantly ringing phone.


Glassdoor.com says “Technology specialists provide support services for technological systems, programs, and networks. They oversee the implementation, configuration, updating, and maintenance of IT systems and components.” With all of that work, do you really have time to answer the phone for every solicitor and robo call? Technology specialist phone answering services can help with that – which is a good thing!



Why is it a good thing you ask? Its a good thing as robo calls are getting worse day by day. The solicitors have also been bad for some time. If you want a service then do you not, like most people, just go find what you are looking for? You do not need someone to interrupt your day asking if you want to utilize their service. Nor do you need a robot calling you to facilitate those solicitors. Both are annoying, disruptive, and ultimately time consuming. Time IS money after all, so that last is a drain. This is why you need technology specialist phone answering services!


Here at Officense, we are adept at sleuthing out the solicitors and preventing them from getting to you – unless you want them to. We also can answer any robo calls you may receive and ensure they do not disrupt your day. Do you have potential or current clients that wish to speak with you? We screen those to see if you wish to speak with them and if you offer the services they require. If you are unavailable we can take a message. This way, you can return their calls when it is more advantageous and convenient for you. This is just one more way that we can help you with your technology specialist phone answering!


If you’d like more information on this or any of the other services that we offer, please give us a call at 410-814-7500. You can also reach us by email at info@officense.com, our website, or by stopping in to meet us at 300 East Lombard Street, Baltimore, Maryland 21202.

Analysts Phone Answering Service

From a purely analytical point of view, a phone answering service is a good idea for people in professional fields. This takes care of the minutiae of answering the phone and disruptions throughout your work day. Instead of dealing with solicitors and robo calls, you can focus on what makes your business thrive. An analysts phone answering service is no different.

Credit: Hokkaido University


From having much needed time to focus on your research and reports to having calls go where they need to – when they need to an analysts phone answering service is key to your day going smoothly. Are you in the middle of writing a report? If so, do you really want to be distracted by a call you to see if you want a small business loan? Perhaps they’d like to offer an improvement to your online presence? Frankly, if you really wanted one of those, I presume you would already have done the research, isn’t that your field afterall? If you have, then you’ve already found who you want to work with. With an analysts phone answering service, you no longer have to deal with these annoyances.

So why should you bother dealing with all the nuisances of these calls? Calls that offer you things that are not practical for your needs? If you are focused on research do you really want to be interrupted by your phone ringing? As someone who enjoys research myself, I know that when researching you want to stay focused. Why waste the time answering a robo call that hangs up in 10 seconds? According to Boston25News, “Over the last few months, we are seeing an uptick in robocalls,” said Patrick Webre, the FCC’s chief of the Consumer and Governmental Affairs Bureau. An analysts phone answering service prevents this and ensures that only calls you care about get through to you. Thereby, giving you a less disruptive day.


Here at Officense, we know how to handle your phone answering needs. We deal with the solicitors that offer nothing you want and the robo calls interrupting your day. When people are attempting to reach you, we will screen the call to ensure that you are able to respond when its advantageous for you. If you are in the middle of something, or do not wish to speak with the person at this time then we can take a message or let them know you will give them a call back. In short, we know what an analysts phone answering service should be and want to provide you with one.

Other Options and Contact Information

We also offer several other services including, but not limited to, website building, address services, office and conference room space, and receptionist courtesies. For more information on any of our services, including analysts phone answering services, please reach out to us at 410-814-7500. You can also check out our website or shoot us an email at info@officense.com. We’d love to meet you in person at 300 East Lombard Street, Baltimore, Maryland 21202 as well!

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Download our Pricing Brochure!

Offices are full-service and include all utilities and receptionist courtesies.  Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!