How to handle your Business Calls over the Summer!

Written by Officense on . Posted in Blog.

Running a business isn’t easy, especially when you take a hands-on role in keeping things going yourself. You may wonder how to balance the two roles, fielding calls from customers, suppliers and others while still running your business and spending quality time with your family over the summer break coming up.

 

The best way to never miss a call this summer break is with Officense Business Phone Service. Depending on the type of incoming call, we adjust our call handling according to your instruction. We answer and screen your calls, then announce and connect the call to the correct member of your company, anywhere in the world! We can capture the sales lead information for you, share information about your company or even schedule an appointment while you are busy.

Business Phone Service

Selecting a Business Phone Service may be challenging, but using it should be nothing but easy. Your organization needs a cost-effective business phone service that offers exceptional reliability, quality, outstanding customer service, and features to match your needs. With an understanding of the capabilities and attributes that are important, you can sort through the abundance of options available with confidence. And it’s all here in one place – at Officense.

Stay professional.

Our on-site receptionists greet your clients in a friendly manner and project a professional image for your company. We answer and screen your calls, per your instructions, then announce and connect the call to the correct member of your company, anywhere in the world! At Officense, we focus on delivering a level of service unmatched by any other Business Phone Service.

Virtual Office near me

The Concept of a Virtual Office

Written by Officense on . Posted in Blog.

The concept of a Virtual Office is so high in demand in today’s world. For many people who are just starting out in their business, a virtual office is logical. If you are an attorney but you don’t have an actual office location, a virtual office is the perfect solution! You have a space where you can meet with your clients that will build your credibility and overall appearance. There are so many pros to resorting to using a virtual office and making the initial investment worth the while.

 

Point #1: You’ll Save Money!

Choosing to utilize a virtual office will keep more money in your pocket. Many people choose a virtual office because they pay for a professional business address and not the hefty rents that come along with a traditional physical office. At Officense, we offer packages that can be tailored to your specific needs of how often you think you will need to use an office. You can pay for as long or as little time as you need.

 

Point #2: More Legitimate!

When you decide to use a virtual office with Officense you will have a professional, and prestigious business address that will ensure your company remains credible, legitimate, and professional! Being equipped with the confidence of having an office number and an address on your business cards or on your website, will build trust between you and your clients; and also make you more approachable. Your clients will feel comfortable knowing that your brand is legit and that this is the real thing, which in return will build your confidence in both your brand and your clients.

 

Point #3: Support!

With Officense you will have a full staff to assist you! We provide reception services when we greet your clients when they come in, we can make copies for you, and also answer your calls if you need that service. We are here to support your business and make things easier for you!

 

Point #4: Expansion

A virtual office gives you the opportunity to expand without the hassle of trying to get out of a lease in order to do so. You can choose to have multiple virtual offices in different locations that will allow you to be in central locations to your client base, without your clients having to travel too far out of their way to get to where you are.

 

Officense is in downtown Baltimore, right near the harbor. It is a beautiful location and in a central area of the city. Schedule a tour to come see your new prestigious virtual office by going to https://www.officense.com/ .

Fostering the Local Start-up

Written by Officense on . Posted in Blog.

Local Start-up

Taking to leap to start a local Start-up takes tenacity, determination, and true grit. Traditionally, support provides for startups focused on amassing resources rather than creating a community of connections to open the door for budding entrepreneurs. Additionally, a start-up business is more likely to receive assistance if they had a scalable product or idea. This is due to traded business allowing venture capitalist to have a quicker and more lucrative business launch. Unfortunately, this does not typically foster a city’s local industries such as health services, construction, or legal services.

Who Starts the Local start-up?

Local start-ups are traditionally created by your long-time local resident. Someone who wants to work for themselves and fill a void in the local economy. This could be a lawyer looking to open a practice or a construction professional looking to start their own construction firm. It could be anyone really who wants to make the leap from working to running a new business.

What Type of Resources Does a Local Start-up Need?

Let’s say a fresh law school graduate decides to open a practice. This means the new lawyer will require an address to receive mail, a dedicated phone number, professional office space, and staff to greet his clients. This provides the young attorney will a professional appearance to his newly formed business. A professional appearance can make or break sign new clients to get the firm up and running. At Officense we have experience with providing assistance to the neglected local start-ups.

Choosing Your Resources

Our clients include lawyer, contractors, CPA, Caterers, health service trainers, therapists, doctors, and so many more. With our expertise in providing the professional experience, we frequently provide insight into how a new client can grow their local business. Furthermore, Our company was recently highlighted by Launchopedia article, “Entrepreneurial Ecosystem Spotlight: Baltimore, MD” as a premier co-working space for the local start-up. Please look into our various services to see how our company can foster your local start-up. Finally, Don’t be afraid to take the leap and start your business today with Officense at your back!

Vacation? Let Virtual Assistants Help!

Written by Officense on . Posted in Blog.

Going Away?           

Spring is here, Summer is coming, and the end of the school year is approaching. All of this could only mean one thing – Vacation! Now is the perfect time to plan your vacation to Walt Disney World with your family in Orlando. Perhaps you can visit the casinos in Las Vegas.  or tour the Statue of Liberty in New York.

How Will You Manage While Away?

Bags are packed, hotels are booked, and plane tickets are ready for your Vacation! Before you go away do you ever have that feeling you forgot something such as your keys, your wallet, or your hat? Who will take care of your company when you are away on Vacation? How will your calls get handled? Where will your mail go? The answer is simple – Virtual Assistants.

 Virtual Assistants Can Help!

Virtual Assistants can handle your mail, schedule appointments, answer incoming calls, and greet your clients while you are miles away. In addition, they are able to keep track of your schedule while you obtain the perfect tan on the beach. We have the perfect solution for you and your company to avoid important calls going to voicemail. Never miss a business opportunity, or a decrease in revenue and profit while on vacation.

Additional tasks that an assistant is able to do to help ease your mind while you are on vacation:

·         Data entry

·         Creating and managing spreadsheets

·         Filing time-sensitive or confidential documents

·         Scanning documents

·         Sending and receiving faxes

·         Handling applications or other important files

·         Email handling

 

With Officense by your side, your needs are our priority and we strive to fulfill any service you may need. We have professional Virtual Assistants who will make your clients feel valued and appreciated while you’re away. To get started, give us a call at 410-814-7500 for further details.

Phone Answering for the Contractor

Written by Officense on . Posted in Blog.

When you’re on the road heading to an estimate for one of your customers, the last thing you want is your phone constantly ringing with people trying to schedule appointments. You need a staff who can take calls for you and help your business grow! At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your contracting needs. Our receptionists are trained to answer calls in a professional manner while guiding the call the best way possible in a minimum amount of time.

The Officense staff will be your very own to schedule your customers, to list your customers on a log if you’d like, and answer questions regarding the services you offer. We will be as thorough as possible to keep the amount of calls sent to you to a minimum. As a contractor, having a staff to lighten the load while you’re at job sites is incredibly beneficial. Our staff gives the first impressions to your customers when they call in, which is key for your brand’s image. We will be able to provide your business information, screen the calls, transfer callers if needed, send them to voicemail, and/or take a message. As an Officense receptionist, we will ensure the customer is heard, understood, and scheduled appropriately; and you won’t have to worry about the hassle of getting too many calls and having too little time to answer them. It won’t be the most pleasant experience to be a customer trying to schedule an appointment with a contractor who is stressed, in a rush, and maybe even impatient over the phone. Our staff can eliminate the hang-ups and improve your customer retention. With Officense, your calls will be answered quickly and the message will be sent to you immediately, a call will never go unanswered. With our 24/7 service, someone will always be there to speak with your customers, even if it’s after hours.

A staff is a contractor’s support. We obtain the information and help to grow your customer base, and you provide excellent service to your customers! It’s a win-win! If you would like more information on our phone answering services, or the many other services offered at Officense, click the link: https://hilivepro.com/home/live-answer-phone-service/