CALL HANDLING FOR WORKERS’ COMPENSATION LAWYERS

According to DolmanLaw.com, a workers’ compensation attorney “…can help victims of a workplace illness or injury pursue the benefits that they deserve.” While workplace injuries aren’t ideal, they are a common thing to experience for businesses and employees alike. The job of a workers’ comp attorney is to fight for the employee, because more often than not, the employer will try to free themselves of any responsibility for the injury taking place. Like any lawyers’ job, there’s a lot of back-and-forth communication which can lead to missed information. Don’t worry about missing an important conversation – Officense can help with your call handling.

24 HOUR CALL HANDLING SERVICES

A lawyer has multiple routes to contact their clients, but assistance might be sought after for those incoming calls. With Officense’s HiLivePro, your law firm will receive a dedicated phone answering service to screen your calls, running 24/7. There’ll be no more worrying about juggling the meetings and hearings with your emails and calls, all at once! Our call specialists undergo rigorous training to perform as well as actual staff belonging to your firm. Per your instruction, callers can be instantly connected to you from anywhere, leave customized messages with us on your behalf which we’ll forward to you via email, or leave a voicemail for you to check yourself. 24/7 phone answering services are a top priority for many law firms.

BILINGUAL PHONE ANSWERING SERVICES

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering services. Law firms today can’t afford to overlook those whose primary language isn’t English. In fact, the truth is that the U.S. is one of the highest concentrations of Spanish speakers in the world. With that being said, it’s inevitable that some of the workers’ compensation claims come from those whose primary language is Spanish. So why not open up your call handling to a wider clientele, and grow with the changes taking place in society? With dual phone lines, and phone tree options, HiLivePro gives your clients options to proceed in either English or Spanish.

CONTACT US TODAY

Reach out to Officense to find out more about HiLivePro, and other benefits we have to offer your law firm. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5 PM, Monday through Friday. Let Officense handle your incoming calls, so you can focus on the rest.

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Offices are full-service and include all utilities and receptionist courtesies.  Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!