Category: Blog

Non-profit organization’s call handling

Running a nonprofit can be challenging, especially if you take on the responsibility of managing all aspects of the business on your own. Being the owner, you are constantly interacting with donors, charities, and volunteers. You do not have a definite work schedule, you have to run charities, fundraising programs, and other events. So, having a staff to lighten the load while you’re handling other important tasks would be incredibly beneficial. Officense’s Non-profit organization’s call handling can assist you to run your organization more efficiently.

Today most nonprofit organizations hire dedicated phone answering services to keep their front-end communication running smoothly. Many other nonprofits, such as Humanity First, have already found Officense’s phone answering services to be an extremely useful solution to manage their communication paths. Therefore, hiring a nonprofit’s call handling service at Officense may be the best solution.

Officense’s Non-profit organization’s call handling service

Officense has been partnering with and assisting diverse firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional and effective manner.

By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services We customize scripts based on the company’s needs. With Officense, your calls will be answered quickly and the message will be sent to you immediately. A call will never go unanswered. Our staff can eliminate hang-ups and improve your customer retention.

24/7 phone service

With our 24/7 service, someone will always be there to speak with your clients, even if it’s after-hours. The Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls shouldn’t be missed. And the best part about Officense’s services – you only pay for what you use.

Having our staff manage your front-end communication, gives you time to focus on your job’s additional responsibilities. We obtain the information and help to grow your customer base, and you provide excellent service to your clients!

For more information, give Officense a call at (410)814-7500, today!

Therapist Phone Answering

So many clients calling, so many clients you have to call. Then you have all of the annoying robo calls, telemarketers, and hang-ups. That’s not even delving into the insurances and the like. What is a therapist supposed to do? Spend their life on the phone… or get therapist phone answering? Your clients deserve your full attention when you are in a session with them. They also deserve a live answer when they call, not a recording. How do you balance that? Without help, it’s virtually impossible. Read on to find out the benefits of receiving that help with your therapist phone answering needs.

Concerns

As a therapist, your primary concern (aside from getting paid) is your clients. You want them to be happy, healthy, successful, and safe. Humans are a very social race and we require spending time with one another. That is part of a healthy human’s mind. This is also why you want to have therapist phone answering. With that in mind, if your client calls and reaches a cold voicemail instead of a warm person, it won’t be as good for them. It also would not be good for them if you are busy answering a call in the middle of a session. That is why you use therapist phone answering. A live answer makes your clients happy and healthy, and someone else doing that answering frees you up to focus on your clients session.

Executive Assistant

Solutions

A good therapist phone answering service will be able to handle your calls adroitly. That includes prompt answering, transferring a call to you if needed, scheduling, taking messages, and much more. We here at Officense do that on the norm and would be more than happy to help you with your phone calls as well. We’ve also a plethora of other services that we offer that may be of use to you. From website building to address services, receptionist courtesies to customized business services. We are your one stop shop for business service needs, including therapist phone answering.

Contact

For more information please contact us through our website, by phone at 410-814-7500 or by dropping in on us at 300 East Lombard Street, Baltimore, Maryland 21202. We’d love to hear from you and discuss what we can do for you.

Web Developer Phone Answering

It’s hard enough to run a successful software development company. The high volume of clients interested in getting websites designed can lead to a constantly ringing phone in your office. All of that time spent discussing ideas takes precious minutes of your time. You could use that time better by working on the websites of your paying clients. A Web Developer Phone Answering Service might be for you if this sounds like your business.

Officense provides Web Developer Phone Answering Services to many clients. Our receptionists can collect information about new and returning clients. They even screen solicitors to keep the business’s phone lines open to patients. These services could help you if you don’t have a receptionist in your office, or don’t have an office at all. They could also help if you want to keep your phone lines open for emergencies.

Salary.com claims that the average hourly pay for a receptionist is $18 an hour. Receptionist duties are vital to growing businesses, but saving money can be even more vital. This is where a Web Developer Phone Answering Service may be useful for your business.

You can visit our website or give us a call at 410-814-7500. We also offer office space to get your programming done in. We’d love to tell you more about our phone answering service and the other helpful options we provide to businesses. You’re also very welcome to stop by and meet us at 300 E Lombard St, Suite 840, Baltimore, MD 21202.

Life Coach call answering

Life coaches work with their clients and help them to identify their problems, advise them with better solutions and help them achieve their goals. Working as a life coach you are always guiding your clients to have a better personal, and professional life. Getting to know your clients one on one, learning about their life difficulties, social life, work-life, their habits, stress and their overall life experiences can be very time-consuming. While you are focusing on your clients and trying to fulfill all their needs, you may not have enough time to answer your calls. To fulfill your communication needs and never miss out on any important calls hiring a life coach call answering service would be an ideal solution.

Dedicated Call Answering Service

With the Life Coach Call answering service, your company will receive a dedicated business phone line answered 24/7. Your business calls are greeted and handled to your exact specifications. After greeting the caller and collecting information, your call will be instantly connected to you. Or your new call professional can take a customized message or the call can be transferred to voicemail.

24/7 phone service is a top priority for many businesses, who deal with superior customer service. Don’t let your important calls and client hear the frustrating tone of the voicemail beep. Instead, discover the asset Officense will be to your business. 24/7 phone service for the modern company is just a short call away.

Our team of executive assistants can screen the calls in mere minutes, and make your scheduling and client follow up a breeze. The resources and amenities provided by Officense are what every small firm needs to beat the competition and reach their potential success.  No more worrying about missing calls!

Contact us

Call us today at 410-814-7500 and learn how we can make your life easier and help your practice grow!

Family Lawyers Phone Answering

It’s that time of year again when families start drawing close to one another. As a family lawyer, you know this is also a very hard time of year for families that are going through difficulties. Whether its estranged family, families split by divorce or separation, or families split apart due to child protective services the difficulties abound. Your clients have hard times during the holidays and that makes your work that much harder. Do you need the added stress of a phone ringing off the hook or trying to juggle answering the phone and helping your clients? No, you need family lawyers phone answering.

Executive Assistant

Why You Want Them

Between telemarketers, robo-calls, and nuisance calls your phone is probably ringing non-stop. A family lawyers phone answering service can help with that by screening your calls. Telemarketers can go into voicemail or be told no thank you and robo -calls can be answered by someone else and hung up on. Clients calling because they want to talk to feel like they are doing something can be scheduled into your calendar instead of taking up your time randomly. Time is money after all. IrishTimes says “.. value only on the time from which it achieves an almost instantaneous cash return.” That is what makes family lawyers phone answering so necessary.

About Us

Officense provides phenomenal family lawyers phone answering services. We understand that time is money and that you value yours. All of the above, we are capable of. We also make for a much more pleasant greeting than a cold voicemail does. This ensures that your clients time and money is well spent as well. We also are able to help you in other areas. Do you need an office temporarily? How about a conference room? We can supply both. We’ve also got website services and custom business services to help benefit your company. On top of that, if you need address services we have that as well.

Contact

For more information on family lawyers phone answering or any of our other services, please call us at 410-814-7500, shoot us an email to info@officense.com or come on down to visit. Our address is 300 East Lombard Street, Baltimore, Maryland 21202. You can also check out our website if you’d prefer. Hope you have a fantastic holiday season and that you get to spend quality time with those you care about.

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