Nonprofit’s Phone Answering

Running a nonprofit can be challenging, especially if you are responsible to manage all the aspects of the business on your own. Being the owner, you are always busy with donors, other charities, and volunteers. You do not have a definite work schedule. There are times when you have to work long hours to run charity events, fundraising programs, and other events. As a nonprofit organization owner, having a staff to lighten the load while you’re handling other important tasks is incredibly beneficial.

Today most nonprofit organizations hire dedicated phone answering services to keep their front-end communication run efficiently. For instance, our client, Humanity First, has already found Officense’s phone answering services to be an extremely useful solution to manage their communication paths. So, hiring a nonprofit’s phone answering service at Officense may be the best solution.

Officense’s Nonprofit’s phone answering service

Officense has been partnering with and assisting diverse firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional and effective manner.

Call handling

By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services. For example, we have a customized script for each company. All the calls will be handled as per your call instructions. With Officense, your calls will be answered quickly and the message will be sent to you immediately. No calls will go unanswered. Our staff can eliminate hang-ups and improve customer retention.

So, the Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls shouldn’t be missed. And the best part about Officense’s services is you only pay for what you use.

With our 24/7 service, someone will always be there to speak with your clients, even if it’s after-hours. Hence, having our staff manage your front-end communication, gives you time to focus on your job. We obtain the information and help to grow your customer base, and you provide excellent service to your clients!

Contact us

For more information, give Officense a call at (410)814-7500, today!

No morning traffic. No rush out the door. At the office, it seems like everyone is focused on their computer, talking on the phone or online anyway. Working remotely is a growing trend in the business world. Is traditional office space really still necessary? Let’s talk about the pros and cons of working from home to see if it works for us.

WORKING REMOTELY

With new technology and ways to communicate virtually, there has been a rise in working remotely instead of in an office space. In America, there are more than 13 million people who spend at least part of their week working from home. Studies have been done on this new trend that share its many advantages. The article Four Ways to Make Working from Home Work for You discusses how “workers tend to be more productive, take less sick days, tend to feel less stressed, and work more hours than employees who are exclusively on-site”. Plus, there are the obvious advantages. Gain some flexibility with time in the morning, skipping commuter traffic, and the ability to run an errand or travel. Being able to customize your work day is appealing to everyone.

FINDING THE RIGHT BALANCE

Why isn’t everyone working remotely? The article previously mentioned also discusses the drawbacks of lacking office space. Marissa Mayer, CEO of Yahoo, explains “while there are obvious advantages to working early or being able to take [the] time to run a personal errand, it’s also easy for this to work against you. Colleagues may not know when they can reach you or may find you unpredictable”. Marissa has worked both from home and in a traditional office. She shares that when she worked from home she “made every effort to appear as if she has a ‘real office’ with a new phone line, business-sounding address, and corporate feel”. It is important to find the right balance for you and your business when deciding how to work.

HOW TO MAKE WORKING FROM HOME WORK FOR YOU

Together, you can find the perfect balance between working from home while having all the advantages of a traditional office. You can bridge the gap by getting a virtual office assistant, office space when you need it and a professional business address. You have the ability to grow your business from the comfort of your home. At Officense you will have a team of executive assistants, both in office and virtually, who tailor services to your needs. You will gain a fully trained and professional staff that will make working from home work for you.

Our executive assistants are here to provide nothing less than impressive business services. We provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new business location, today!

What does CRM mean? For most it means customer relationship management. However, for a non-profit group it means constituent relationship management. Kyle Haines defines it very well here. What are constituents you might ask? For a non-profit, they are the life blood of the organization. They provide the heartbeat of the organization by ensuring it has enough funds to run properly. Non-profit CRM is incredibly important because you need to keep track of your constituents and their donations.

Non-Profit CRM Complexity

Now, taking care of non-profit CRM can be a bit tricky. You have to deal with things like fundraising, marketing, engagement. You may also have to deal with human resource management and financial management. Every non-profit is different in how they need to handle CRM.

Molds

Because of this, there is no one mold that fits all non-profits in regards to CRM. Therefore, as a non-profit, you need to look at what resources are available to you and what would work best for your particular non-profit CRM problems. There is a lot of software out there that can help manage CRM. There are a lot of companies out there that can be hired to manage CRM. Most of these are faulty though as they only provide a single mold or maybe two or three. Alternatively, you can spend a lot and get something that is a little more customized for you, but still not fully customized.

Solution

This is where Officense comes in. We have a fantastic set up for non-profit CRM that takes everything about your non-profit into consideration. We fully customize our services to suit you and your organization. Whether its databases, a space to meet and greet, or simply keeping track of your calls we have it all.

Contact

For more information on Officense’s non-profit CRM services, please see our website, send an email to info@officense.com or give us a call at 410-814-7500. You are also very welcome to drop by and get to know us in person at 300 E. Lombard St. Baltimore, MD 21202.

A non-profit organization is a kind of institution that serves the general public with a mission of serving the community by providing them shelter, food, healthcare, and many other necessary items. Being a non-profit organization, it is very important for your company to have a prestigious physical address.

Business home address may not be safe anymore!

You could use your home address, but then you will have clients/volunteers coming to your home at all hours of the day. Homes are supposed to be kept private to get away from the daily grind. What if you have someone trying to serve your legal documents banging on your front door? Now, they know where you live and will be at your door every time! You could start your business using your home address but eventually move the business address to a more commercial location. As of now Google is no longer accepting home addresses as the business address for SEO listings.

The P.O. Box no longer can be accepted as business address!

In some cases, a P.O. box can be used as a business address. However, your business may require a physical office to be inspected to receive a license. Additionally, you can only pick up your mail during the scheduled hours of your US Post Office. This can be very inconvenient when you have a busy schedule! As of now Google is no longer accepting P.O. boxes as the business address for SEO listings.

A better solution, prestigious business address at downtown!

Today a business’s SEO presence can make a huge impact on the overall growth of the business. Signing a commercial lease for office space that is going to lock you in for 5 years could be very costly. Moreover, it may not be in an ideal area due to budget constraints. This is where Officense saves the day!

Need a physical address for your Non-profit Organization?

At Officense, we offer a prestigious business address in a downtown location right along the Inner Harbor. You can also advertise as an additional location of your company that encompasses all your company needs. Our primary business address package provides an SEO approved address, registered agent services, 24/7 access to your private mailbox, mail scanning and forwarding services. Along with that, we offer complimentary fully staffed reception desk from 9 to 5 pm to greet and assist your clients. This is all without you being in the office

Contact us today!

We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new prestigious business location or Click to receive your quote for a business address today!

The pandemic has had us all working from home for a while now. With the rise in vaccination availability, the world is slowly opening back up. Some business owners are simply tired of working where they sleep and would love to conduct business within a professional environment. If you are that businessman or woman, Officense has the perfect solution for you!

Perks Of Office Sharing

Office sharing can allow for great collaboration, networking, and convenience. In a shared office space, you can work comfortably and also affordably. Working with people from various backgrounds and companies can provide opportunities to expand your business or create a partnership. There is no better feeling than working around link-minded, driven, and innovative people. At home, we often depend on spouses or family members for feedback and opinions on our work. Here at Officense, you can exchange business reviews with others if you’d like.

Can I Afford It?

Office sharing is typically more affordable and flexible compared than renting a traditional office space. We offer several options to work with us. Whether you are renting office space for a day, renting a dedicated office to use weekly/monthly, or renting conference rooms, we have exactly what you need. Office sharing offers flexible lease terms, in other words, you only pay for what you use.

How Will I Benefit?

With these offices, we provide fully furnished workspaces. We offer daily amenities such as office supplies, internet, mail handling, and receptionist service. You don’t need to worry about setting up an office or assembling your desk.  All you need to do is walk-in and start using the workspace when you need it. We are also conducting daily office maintenance to clean the offices throughout the day as a COVID precaution.

At Officense, we can meet all of your co-working needs. Officense can provide you space to collaborate and be around other professionals, while also giving you the freedom to make your own schedule. We have month-to-month office space at a very reasonable price. You can rent conference rooms by the hour, at the low rates. You can avoid using resources to pay expensive rent while having an impressive office to use when you need it!

CONTACT US

Our offices offer easy access (wide doorways with handicap buttons and elevators). We are near the National Aquarium, several restaurants, and hotels. The building also has excellent security. For more information on our services and how we can help your business comfortably operate, feel free to give us a call at 410-814-7500. We can also be reached via email at info@officense.com or visit our website! You are, of course, always welcome to come visit in person at 300 East Lombard Street, Baltimore, Maryland 21202, Monday through Friday from 10 AM to 5 PM. We look forward to hearing from you!