Category: Blog

Instant phone answering for Entrepreneurs

Running a business by yourself can be very challenging as you are responsible to manage all aspects of your business. As a sole owner, you will need to do a lot of hard work, and planning before and after you start a business. You will have to overcome different layers of your business. you need to find customers, deal with sales and marketing, wear multiple hats, answer business and client calls, manage a team, manage finances, and deal with work-life balance. Instead of hiring employees and managing them, consider hiring someone who has the experience and can help you manage your business. Officense’s instant phone answering can help you grow by managing all your incoming calls. We can also offer you other administrative support if needed.

How can Officense help?

Besides all these works you are doing on a daily basis, when you run your own company there is always more work to be done. Between answering emails, answering phone calls, scheduling meetings with the clients, documenting papers, and much more. You might find yourself overwhelmed by the workload. With Officense instant phone answering service, all your calls can be answered promptly and in a courteous manner.

24/7 Call Handling

Officense has the means needed to assist you with making your work life easier at your company. Officense has experienced, professional Virtual Assistants to help assist you from any location. With Officense, your company will receive a dedicated business phone line answered 24/7. Your business calls are answered by our executive assistants. Our executive assistants undergo rigorous training to act as members of your staff.

Your business calls are greeted and handled to your exact specifications. After greeting the caller and collecting information, your call will be instantly connected to you. Or your new call professional can take a customized message on voicemail transfer the call to voicemail. We can even answer your calls and have them transferred to any number you request, so you can speak with clients, regardless of your location.

With our 24/7 service, someone will always be there to speak with your clients, even if it’s after-hours. Our staff is your support. They can manage your front-end and back-end communication making your life a lot easier. It gives you time to focus on your job’s additional responsibilities. We obtain the information and help to grow your customer base, and you provide excellent service to your customers.

No more worrying about missing calls! Don’t let your important calls and client hear the frustrating tone of the voicemail beep. Instead, discover the asset Officense will be to your business. 

For more information call Officense today at 410-814-7500.

How to Start My Business?

So, you have a plan of what you would like to do for a business. You know where you want to end up- like every other business out there you want to be successful. But where do you start? What do you need to do to get a name? How do you make your business legal? Read on to find out where to go for the answer to “how do I start my business?”.

When?

Time management

Becoming an entrepreneur is a very scary time. It can be most rewarding but is also fraught with much terror and peril. No one truly knows how well things will go when starting a business. If you have a good product, be it physical, psychological, or an idea then there is a good chance that your business will succeed. However, things such as Covid, the stock markets, nature and myriad other possibilities can keep your business from succeeding. This is the time to work on planning so that you DO have that good product when the time comes for it. This is the time for you to answer the aforementioned question of “how do I start my business?”

What?

The first step is to decide what you want to do with your business. The second, is to find the people with the resources to answer your question of “how do I start my business?” Congratulations, I presume you have the answer to the first step. We, here at Officense, are the answer to the second. If you want to start your business you are going to need great back end services. Website building and hosting, phone answering services, mail handling, address services and more are all necessary evils for a business to succeed. These are also all services that we provide. The Small Business Administration says “Starting a business involves planning, making key financial decisions, and completing a series of legal activities.

Contact

For the more technical side of “how do I start my business?”, we have the resources available to guide you through the process and get you started. For more information on the services that we offer please feel free to give us a call at 410-814-7500. You can also reach us on our website. You can also always ask us in person “how do I start my business?” at 300 East Lombard Street, Baltimore, Maryland 21202.

Executive Assistants for Startups

Do you own a start up? Is your receptionist your voicemail? Have you ever heard someone say that you can never find a good assistant (because if so, they were wrong)? If you have answered yes to any of these questions then please read on to find out more about executive assistants and startups.

Decisions Decisions

Being the owner of a start up company can be frustrating, worrying, and quite hectic. It’s probably one of the most volatile times in a businesses life. It can also be the time where a business will make it… or break it. During this time you have decision after decision to make, oftentimes with little warning. Why not make some of your decisions a bit easier? Reach out to Officense and get help with executive assistants for your startup. We also offer website building, many back end processes, and even mail handling.

Voicemail or Live Answer?

If your voicemail is your receptionist, it is well past time that you fired them. Talking to a machine is disgruntling to many. It makes them less inclined to want to do business with you, and far less inclined to call back. Why not have a real person be your executive assistant and receptionist? Then you put your clients at ease and they want to call again. Use an executive assistant to make your startup shine. It is human nature to want to interact with other humans. As the National Institute of Health says “Humans are inherently social.” So, if you want more clients and to retain the ones you earn, having a way for them to be social can only help you.

How Hard is it Really???

Do you think it really IS hard to find a good assistant? Have you been looking for a while and finding none that are truly excellent? Why don’t you try Officense. We are a company that prides itself on having phenomenal executive assistants. Our training is way above par and our executive assistants are ready to help you and your startup at any time. With Officense, you do not have to worry about finding a good assistant because you will have access to great assistants!

Contact

For more information about our executive assistants and other services for your startup please feel free to visit our website. You can also reach us at 410-814-7500 or by coming on down to 300 East Lombard Street, Baltimore, Maryland 21202. We look forward to hearing from you and hopefully seeing you soon!

Fourth of July

It’s that time of the year when we celebrate American independence. Since 1941, the Fourth of July has been a federal holiday in the United States. The holiday is known as July 4th  or Independence Day. July 4th has been celebrated as the birth of American independence which includes festivities like fireworks, parades, concerts, family gatherings, and barbeques.

The 4th of July is a day when we acknowledge the American revolution. Like other national holidays, this day also has an interesting history. Over the years, the political importance of the holiday has declined but Independence Day remains a significant national holiday. It is a national holiday that symbolizes patriotism. So, people all over America celebrate by spending their time with friends and family, and through outdoor barbeques, activities, and fireworks.

Going away for fourth of July weekend?

Are you going away for the long weekend and worried about missing your businesses calls? You don’t need to worry anymore.  Officense is here for your assistance so that you can enjoy the holiday. Our Virtual assistants can answer your incoming calls and emails when you are miles away. With Officense by your side, you will never miss a business opportunity, or decrease company revenue and profit while on vacation.

Officense 24/7 Phone answering

At Officense, we train our local support staff and executive assistants to provide customized business communication support tailored to meet each individual company’s needs.

We can provide your business with:

  • Unique company DID phone number
  • Tailored call flows and greetings, appointment scheduling capabilities
  • Live answering and announcing
  • Specialized Call Handling Procedures
  • 24/7 phone answering services
  • Solicitation call buffers
  • Mail forwarding
  • Call routing
  • Payment processing and administrative services
  • After hours phone answering services, etc.

For more details, please call us at 410-814-7500.

Have a safe and great long weekend!

Deposition
Large Conference Space and Board Rooms

A question that immediately pops into mind when trying to reserve a space for your professional meeting is the comparison of “hotel conference rooms versus executive suite conference rooms”.

While most hotels in the city are built and furnished profoundly, you may want a more professional image for your meetings. Here at Officense, we can provide small and large conference rooms at your leisure.

Whether you are a dedicated member or day member with us, you can reserve our meeting spaces for your needs. We have hosted depositions for attorneys as well as training meetings for a security agency.

Making Your Money Count

The cost to rent a hotel conference room is often far more expensive than a shared office or executive office space. In addition to providing a cost-effective rental, we also can assist in catering for your group. There are a large variety of dining options here in downtown Baltimore. This can also help your company avoid the over priced and tiny portioned meals provided by most hotels.

Exec or Non-Exec?!

Hotels have a wonderful receptionist area and service to greet your party…and so do we! Officense is fully equipped with high-speed internet, projectors, video conference call, printers, and a friendly receptionist to greet your clients. We also provide free coffee, tea, and water. Your guests will be greeted in a business environment and escorted into a prestigious conference room. The credibility of your company will be noticed and appreciated.

Availability and Flexibility

Hotels are multi-purpose establishments providing service for families vacationing, professionals traveling for work, and many other occasions. The flexibility of their conference rooms can allow for weddings and other large celebrations. But often times, companies would like for a professional front within a strictly professional environment and that is something we can help out with! Our executive suites are far more accommodating and flexible because we have meeting rooms available by the hour, day, or week. We also provide you with the option to cancel or re-schedule your meeting on short notice without heavy fees associated with hotel usage.

Bonus Tip: We have a partnership with Staybridge Suites, a hotel in downtown Baltimore, right across from our building. While you may be looking into hotel conference room usage to also accommodate your stay, we can still provide a professional, executive experience for your meeting needs AND still assist you with lodging.

Reserve a Room Today!

We strive to maintain a professional image, for ourselves and for you! Interested in more information on how we can accommodate you and your team’s needs? Give us a call at 410-814-7500 or you can come in to chat with a Sales Specialist at 300 East Lombard St., Baltimore, MD 21202. You can also check out our website. We look forward to hearing from you!