Category: Blog

Non-Profit CRM

What does CRM mean? For most it means customer relationship management. However, for a non-profit group it means constituent relationship management. Kyle Haines defines it very well here. What are constituents you might ask? For a non-profit, they are the life blood of the organization. They provide the heartbeat of the organization by ensuring it has enough funds to run properly. Non-profit CRM is incredibly important because you need to keep track of your constituents and their donations.

Non-Profit CRM Complexity

Now, taking care of non-profit CRM can be a bit tricky. You have to deal with things like fundraising, marketing, engagement. You may also have to deal with human resource management and financial management. Every non-profit is different in how they need to handle CRM.

Molds

Because of this, there is no one mold that fits all non-profits in regards to CRM. Therefore, as a non-profit, you need to look at what resources are available to you and what would work best for your particular non-profit CRM problems. There is a lot of software out there that can help manage CRM. There are a lot of companies out there that can be hired to manage CRM. Most of these are faulty though as they only provide a single mold or maybe two or three. Alternatively, you can spend a lot and get something that is a little more customized for you, but still not fully customized.

Solution

This is where Officense comes in. We have a fantastic set up for non-profit CRM that takes everything about your non-profit into consideration. We fully customize our services to suit you and your organization. Whether its databases, a space to meet and greet, or simply keeping track of your calls we have it all.

Contact

For more information on Officense’s non-profit CRM services, please see our website, send an email to info@officense.com or give us a call at 410-814-7500. You are also very welcome to drop by and get to know us in person at 300 E. Lombard St. Baltimore, MD 21202.

Executive Assistants

A non-profit organization is a kind of institution that serves the general public with a mission of serving the community by providing them shelter, food, healthcare, and many other necessary items. Being a non-profit organization, it is very important for your company to have a prestigious physical address.

Business home address may not be safe anymore!

You could use your home address, but then you will have clients/volunteers coming to your home at all hours of the day. Homes are supposed to be kept private to get away from the daily grind. What if you have someone trying to serve your legal documents banging on your front door? Now, they know where you live and will be at your door every time! You could start your business using your home address but eventually move the business address to a more commercial location. As of now Google is no longer accepting home addresses as the business address for SEO listings.

The P.O. Box no longer can be accepted as business address!

In some cases, a P.O. box can be used as a business address. However, your business may require a physical office to be inspected to receive a license. Additionally, you can only pick up your mail during the scheduled hours of your US Post Office. This can be very inconvenient when you have a busy schedule! As of now Google is no longer accepting P.O. boxes as the business address for SEO listings.

A better solution, prestigious business address at downtown!

Today a business’s SEO presence can make a huge impact on the overall growth of the business. Signing a commercial lease for office space that is going to lock you in for 5 years could be very costly. Moreover, it may not be in an ideal area due to budget constraints. This is where Officense saves the day!

Need a physical address for your Non-profit Organization?

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At Officense, we offer a prestigious business address in a downtown location right along the Inner Harbor. You can also advertise as an additional location of your company that encompasses all your company needs. Our primary business address package provides an SEO approved address, registered agent services, 24/7 access to your private mailbox, mail scanning and forwarding services. Along with that, we offer complimentary fully staffed reception desk from 9 to 5 pm to greet and assist your clients. This is all without you being in the office

Contact us today!

We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new prestigious business location or Click to receive your quote for a business address today!

Office Sharing Near Me

The pandemic has had us all working from home for a while now. With the rise in vaccination availability, the world is slowly opening back up. Some business owners are simply tired of working where they sleep and would love to conduct business within a professional environment. If you are that businessman or woman, Officense has the perfect solution for you!

Perks Of Office Sharing

Office sharing can allow for great collaboration, networking, and convenience. In a shared office space, you can work comfortably and also affordably. Working with people from various backgrounds and companies can provide opportunities to expand your business or create a partnership. There is no better feeling than working around link-minded, driven, and innovative people. At home, we often depend on spouses or family members for feedback and opinions on our work. Here at Officense, you can exchange business reviews with others if you’d like.

Co-working space

Can I Afford It?

Office sharing is typically more affordable and flexible compared than renting a traditional office space. We offer several options to work with us. Whether you are renting office space for a day, renting a dedicated office to use weekly/monthly, or renting conference rooms, we have exactly what you need. Office sharing offers flexible lease terms, in other words, you only pay for what you use.

How Will I Benefit?

With these offices, we provide fully furnished workspaces. We offer daily amenities such as office supplies, internet, mail handling, and receptionist service. You don’t need to worry about setting up an office or assembling your desk.  All you need to do is walk-in and start using the workspace when you need it. We are also conducting daily office maintenance to clean the offices throughout the day as a COVID precaution.

Conference Room Space

At Officense, we can meet all of your co-working needs. Officense can provide you space to collaborate and be around other professionals, while also giving you the freedom to make your own schedule. We have month-to-month office space at a very reasonable price. You can rent conference rooms by the hour, at the low rates. You can avoid using resources to pay expensive rent while having an impressive office to use when you need it!

CONTACT US

Our offices offer easy access (wide doorways with handicap buttons and elevators). We are near the National Aquarium, several restaurants, and hotels. The building also has excellent security. For more information on our services and how we can help your business comfortably operate, feel free to give us a call at 410-814-7500. We can also be reached via email at info@officense.com or visit our website! You are, of course, always welcome to come visit in person at 300 East Lombard Street, Baltimore, Maryland 21202, Monday through Friday from 10 AM to 5 PM. We look forward to hearing from you!

Non-Profit Data Entry

You, a non-profit organization, have many things to keep track of. One of the most important of those, is your donors. Without donors you have no funding to support the many ways you serve others. However, how do you keep track of those donors? How about their donations? How do you reach out to prospective donors and elicit donations? Do you have a team of people working on keeping track of all of that? Do you have one person trying to keep track that is overwhelmed? Or do you outsource those tasks and free your members up for other, more beneficial, tasks? Non-profit data entry can be very trying.

The Hassle

Outsourcing your non-profit data entry on your own can be a bit of a hassle. The returns in the long run though can be fantastic. Your members have more time to work on serving others and less spent dealing with the nitty gritty of running a NFP organization. What should you look for when outsourcing your data entry though? Double the Donation has a few ideas to answer that question. I’ve listed some below.

What To Look For

Well, you need to make sure whomever you go with to outsource can support the number of donors that you have, and leave room for growth. They need to have the features that you need now and it’s nice to have features you may need down the road. Does it fall into the budget that you have available for something like that? Can you customize it to suit your needs instead of getting just a generic set up that doesn’t really work for you? Finally, does the organization you want to go through have good reviews and a solid track record? These are just some of the things to look for when searching for outsourced non-profit data entry.

Solution

Here at Officense we can offer all of the above. A fully customizable – to – you set up, reasonable prices, a multitude of features, and plenty of support. We also offer a plethora of other services that may be of use to you now…or down the road. For more information on how we can help support your non-profit data entry, please see our website.

Other Services

Some of the other services that we offer are things such as:

Business address services
Live phone answering services
Private offices and conference rooms
Web design and domain names
Mail handling

Contact

We would love to speak with you about your non-profit data entry, or any of the other services we offer. Please feel free to give us a call at 410-814-7500. You can also look through our website for more information on any of the services we offer. If you have questions, please reach out to us at info@officense.com. Of course, we would also love to have you stop by and get to know us a bit at 300 E. Lombard St. Baltimore, MD 21202. We look forward to hearing from you and helping you serve others!

PHONE ANSWERING FOR FOUNDATIONS

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Officense has been partnering with and assisting different foundations for over 10 years, providing assistance with their professional communication and administrative duties. Our professional address, private offices/conference rooms, call handling, and mail processing services lend instant credibility to any foundation or organization. For example, customized scripts for phone answering provides full-time support while matching your call instructions. It gives you time to focus on your foundation’s additional responsibilities, while we filter your incoming calls and other admin tasks. And the best part about Officense’s services – you only pay for what you use.

PHONE ANSWERING – ALL AROUND THE WORLD AT ANY TIME

Financial Advisors

Whether you run the foundation from home, or have to travel, important calls shouldn’t be missed. By choosing office assistance with Officense, you get our exclusive and customized phone answering services. For instance, your calls can be handled either during standard business hours, or 24/7 with Officense’s HiLivePro. This means that we’ll forward calls – according to your instructions – anywhere in the world at any time of day. For so many foundations, assistance from Officense with their call handling is the best solution for administration needs. We provide courteous, professional, and customized services to uphold the image you’ve built. Whether you need live call handling, consultation scheduling, custom call screening or more, we are the company to connect with.

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While we have outstanding phone answering services, Officense has much more to offer in assistance to your foundation. Additional services offered include: on-demand admin support, appointment scheduling and management, bookkeeping and data entry, etc. We even offer one-on-one business consulting to those interested. To learn more about Officense’s phone answering and other custom business solutions offered, check out our Personalized Solutions page for non-profits and other foundations.

REACH OUT TO OFFICENSE TODAY

Don’t hesitate anymore about this decision. Officense doesn’t fluctuate like the other market trends, our services remain constant – even through the pandemic. Email or call to speak with an executive assistant or sales coordinator at info@officense.com or 410-814-7500. If you were thinking about dropping in to learn about our phone answering services firsthand, Officense is currently open Monday – Friday, 10 AM – 5PM. Our office is closed on weekends, but you can submit a contact request or chat with us anytime via the link on our website. Officense is keeping everyone in our thoughts during this crazy year, and will be here, ready to help your foundation along the way.

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