Engineer’s job is to ensure that the decision they make is well thought out, engineered accurately, practical, and within the budget. They are responsible to communicate with their team, consider their viewpoints, and then move forward with the plan to complete each project. Being an engineer, you might not always have time to sit down together face to face and communicate with your team regarding your projects. But, using video conferencing tools you can communicate with your team without having all your teammates travel to your office. Clients and team members can see face-to-face and can participate and contribute their inputs during the meetings.

The rise of Video Conferencing

Video conferencing has been a key element in the success of businesses to connect with their clients, remote workers, partners, suppliers, etc. Initially, video calls were used simply to reduce travel costs. Businesses find it easier to collaborate and work via video calls. More and more companies are switching from having communication through video calls rather than using emails, in-person and phone.

And as of now with the ongoing COVID-19 issue, it has impacted the video conferencing market positively and is in high demand. To keep the employees safe and to mitigate the risk of the contracting viruses more and more companies are relying on video conferring systems to connect with one another. Matter of fact, Zoom’s daily participants jumped from 10 million to more than 200 million in three months.

Benefits of using video conferencing

Video conferencing technology not only cut the travel expense but also makes meetings faster, easier, focused, and agenda-oriented.  In a matter of a few clicks, you can connect to your team, clients, and communicate at any time and from any part of the world. It honestly can’t get any easier. Some of the main reason’s companies are using video conferencing more than ever are:

• Cost savings
• Improved Productivity and optimized operations
• Improved efficiency
• Raid outreach
• Increased employee satisfaction and its benefits
• Improved communication and more solid relationships with clients and employees
• Support for green initiatives
• Move a company more effectively towards its goals
• Encourage partnership/joint efforts
• Deliver faster problem solving and increased innovation
• Improve job satisfaction and employee retention

Officense video conferencing services

Officense has the tools and resources you need to make your business grow and achieve your business goals! Officense video conferencing services provide the simplicity of setting up a conference at any time. Expanded hours are available to access video conference rooms 24/7. You can access our fully furnished conference rooms that are equipped with updated tools whenever you need them. Our team will work with you to make arrangements for your meeting, so all you have to do is step right in and start. Staff will be available to assist you with administrative support, allowing you to make the most of your meeting. A full catering service can be provided upon request.

To know more about our services, please give us a call at 410-814-7500, today!

A network administrator has a lot of responsibilities that take a toll on their time. Target Jobs says “Network administrators are responsible for maintaining computer networks and solving any problems that may occur with them.” What they do not say is how many different issues that can entail nor who becomes the net for the network administrator.

Problems

Since you, as a network administrator, have a very busy schedule with tasks here there and everywhere, you need a way to keep track of it all. You need someone who is there to arrange appointments for you, while you run from one location to the next. Someone who can greet prospective clients for you is also a great thing to have, particularly if you are running a bit late for that 2 o’clock meeting is perhaps another need. Do you really want to sort through all of the junk mail advertising for this printer or that monitor? Do you have time to keep a full sized office ready and presentable from reception to private?

Solutions

If you answered no to either of those questions or agree with the prior statements then, network administrator, have I got a solution for you! Here at Officense we provide phenomenal service with a smile. We have offices you can rent by the hour, month, or more. We’ve conference rooms, in case you want to host a meeting with colleagues, that are also for rent. Our staff is trained exquisitely to deal with the demands of an ever changing job world. They stand ready to greet your clients and usher them into your office with that same smile I mentioned above. We also are willing and capable to sort your junk mail from good. Rerouting calls to you or someone else is a snap and will save you from telemarketers and spam calls.

Contact

If you, a network administrator, are interested in any of the above, please give us a call at 410-814-7500. You can also email us at info@officense.com or come on down to 300 East Lombard Street, Baltimore, Maryland 21202. More information will be found on our website. We look forward to hearing from you and hopefully being the net you need to catch yourself!

People are getting comfortable again with businesses back up and running. People have slowly been returning to work and leisure activities. Things don’t seem so bad anymore, perhaps because we’ve grown used to living in a pandemic. And while maybe now still isn’t the time to plan a vacation to Disneyland, people are starting to go out more. Maybe you can walk along the not-so-busy boardwalk, or takes selfies for Instagram along Blagden Alley. Bags are being packed again, and hotels are filling back up. Plane tickets are still at an affordable rate, and so are Airbnb’s.

Perhaps it’s a refreshing feeling of you checking for your keys or wallet while heading to your flight. However, even in the midst of getting back to ‘normal life’ routines, vacations pose good panic questions (as they always do): Who will take care of the company while everyone’s out of office? Who will be there for the call answering? Who will schedule appointments? Will you have to check in on this all the time since you just got the company back up and running? The answer is simple – seek out administrative services from Officense’s fully-trained Executive Assistants.

OFFICENSE’S PHONE ANSWERING AND OTHER SERVICES

Officense’s Executive Assistants handle your call answering, greet your clients, schedule appointments, and even handle your mail, all while your miles away from the office. Our Executive Assistants are the perfect solution for any software development company to avoid missing important calls and business opportunities. We can maintain a professional image for your web development firm while delivering class-A services to your clientele. We can handle all types of phone calls, guide the callers per your instruction, and even keep track of your schedule while you obtain a sun-kissed tan, or just focus on your other work at hand.

Don’t let your voicemail get full from all the software and web development requests coming through. Officense’s team can ease your mind with our phone answering services that are available to run anytime you choose. We can maintain phone answering at any time of the day via our 24/7 phone answering service, or only during regular business hours. Our Executive Assistants are trained with other administrative tasks also, such as: data entry and spreadsheet management, filing and scanning documents, sending and receiving faxes, and handling applications or other important files.

REACH US FOR ASSISTANCE

With Officense by your side, your development firm’s needs are our priority. We strive to fulfill any service you may need. We have professional Executive Assistants who will make your clients feel valued, and leave you with less worries about how to keep your business’s doors open (even if they aren’t physically open again just yet). Give us a call at 410-814-7500, or send an email to info@officense.com for further details.

Well, it’s been just about 6 months since America entered a state of emergency, recommended we enter a quarantine, and place guidance on everyone’s daily life. While some might disagree with it, we all know the rules. We see them everywhere we go: Stay at home. Stay inside. Stay 6 feet away from everyone. Mask is required for entry. Maybe even keep gloves and hand sanitizer on you at all times. And even though some people don’t agree with the new regulations, they are the ‘new norm’.

THE TOLL COVID-19 HAS TAKEN

We all know the saying: every action has a consequence. And these regulations have their own share of consequences, too. You can ask people if they think these actions have been necessary, and most will say yes. However, as humans, we require certain things to maintain healthy operational levels – and the pandemic has been weighing on peoples’ overall well-being. Just like anything else, COVID-19 has had quite the ripple effect everywhere in the world. There’s no question that everyone altered their lifestyles to meet the new regulations: from work, to school, to home, to leisure. No wonder people haven’t balanced their sense of well-being. Many aren’t even sure if their company will still be in good standing once everything is said and done.

However, even though brick and mortar locations have been suffering, all remote industries have started booming quite a bit. For example, analysts are one of the most in-demand jobs this year. At Officense, we know how much of a challenge everything has been lately. With everyone else required to stay at home constantly, a lot of the heavy lifting falls on workers like data processors and analysts. We want you know that you don’t have to be entirely alone in this struggle. Let your company’s operations be the least of your worries right now, that’s what Officense is here for.

HELPFUL SERVICES

We can help analysts on the business administrative side of things. Officense offers virtual administrative service, with a fully trained team of executive assistants handling anything from your phone calls, mail receiving and forwarding, scans and faxes, and even private meeting rooms to give yourself and your clients a sanitary, socially-distant location. Our plans are very flexible, with both long-term and short-term options, such as our current summer special, discounting our address services for 6 months.

Officense not only offers assistance in administrative tasks, but also provides a safe and professional atmosphere for any analysts’ clientele. While you let Officense take some worries off your plate with your business’ administrative operations and new location, you can have more time to focus on all the other pieces in life that matter right now.

CONTACT US TODAY

You can reach us at 410-814-7500, or send an email with any assistance or inquiries to info@officense.com. Our office hours are currently 10 AM to 5 PM, Monday thru Friday. As always, we’re available to meet in person if you’d like to tour the space and get a chance to see all we have to offer on site. Our office is located at 300 E. Lombard St., Suite 840, Baltimore, MD 21202. We, over at Officense, hope things haven’t been too straining on you or your loved ones through this time of need, and we are sending our warm wishes to you all. Hope to help you and your company soon!

For years small businesses have been unable to compete with big-budget marketing campaigns from larger competitors. Small businesses have been facing several marketing challenges. Marketing requires time, money, and resources and most of the small businesses do not have all of that especially at the time of forming a company. Today, however, small companies such as data processing companies can easily use plenty of free data tools to take advantage of local and niche targets through better segmenting and targeted marketing strategy.

ASSUMPTIONS:

As a small business, you may think there is no way to keep track of all this customer information and might feel you have no time to collect all the information that is necessary to shape your marketing campaign. Many small business owners are overwhelmed with the number of available advertising options today and are unable to determine whether to spend money on tv, radio, networking, or online ads.

HOW CAN OFFICENSE HELP:

You can’t afford to go out and hire a professional marketing consultant or you might not have enough time and marketing knowledge but what you can do is use Officense. There are many ways to track data, leads, and become more informed through the administrative services offered by Officense that is affordable by any small business owner. Here are some of the ways we can better inform your marketing decisions through our phone and lead tracking processes:

• You can have our staff compile a marketing log with all sources of new business inquiries.
• You can have inbound calls integrated with your CRM system and customer data input for each caller.
• You can have staff make follow up calls with direct questions about their experience, background, or specific product interest.
• You can have our staff collect inbound call lead’s email addresses to target through an email marketing campaign.
•You can have our staff track customer zip codes and area codes so you can target new business using geographic data.

HOW TO START:

The easiest way to begin focusing your marketing efforts and targeting customers is simply by collecting contact information. At the moment maybe you are answering your own phones, you don have enough time so you forget to collect all information for every call. So why not, have our executive assistants answer your calls to ensure every bit of information is collected. This phone, email, and address information can easily be converted into a direct mail or email campaign down the road.

With the proper support and help from Officense you will be collecting the right information and can use this data to inform your marketing decisions. With Officense by your side, no longer will you be unable to compete with larger companies and have to decide how to advertise. Instead, you will know exactly who your customers are, where they live, what they do, and what first attracted them to your business.

Stop wasting time and money on ads that reach the wrong audience! Call Officense today and start making smarter business decisions (410-814-7500)!