For years small businesses have been unable to compete with big-budget marketing campaigns from larger competitors. Small businesses have been facing several marketing challenges. Marketing requires time, money, and resources and most of the small businesses do not have all of that especially at the time of forming a company. Today, however, small companies such as data processing companies can easily use plenty of free data tools to take advantage of local and niche targets through better segmenting and targeted marketing strategy.

ASSUMPTIONS:

As a small business, you may think there is no way to keep track of all this customer information and might feel you have no time to collect all the information that is necessary to shape your marketing campaign. Many small business owners are overwhelmed with the number of available advertising options today and are unable to determine whether to spend money on tv, radio, networking, or online ads.

HOW CAN OFFICENSE HELP:

You can’t afford to go out and hire a professional marketing consultant or you might not have enough time and marketing knowledge but what you can do is use Officense. There are many ways to track data, leads, and become more informed through the administrative services offered by Officense that is affordable by any small business owner. Here are some of the ways we can better inform your marketing decisions through our phone and lead tracking processes:

• You can have our staff compile a marketing log with all sources of new business inquiries.
• You can have inbound calls integrated with your CRM system and customer data input for each caller.
• You can have staff make follow up calls with direct questions about their experience, background, or specific product interest.
• You can have our staff collect inbound call lead’s email addresses to target through an email marketing campaign.
•You can have our staff track customer zip codes and area codes so you can target new business using geographic data.

HOW TO START:

The easiest way to begin focusing your marketing efforts and targeting customers is simply by collecting contact information. At the moment maybe you are answering your own phones, you don have enough time so you forget to collect all information for every call. So why not, have our executive assistants answer your calls to ensure every bit of information is collected. This phone, email, and address information can easily be converted into a direct mail or email campaign down the road.

With the proper support and help from Officense you will be collecting the right information and can use this data to inform your marketing decisions. With Officense by your side, no longer will you be unable to compete with larger companies and have to decide how to advertise. Instead, you will know exactly who your customers are, where they live, what they do, and what first attracted them to your business.

Stop wasting time and money on ads that reach the wrong audience! Call Officense today and start making smarter business decisions (410-814-7500)!

As a data processor, you’re in charge of collecting and disposing of client information using various IT systems and methods. You have to deal with collecting data, securing it, potentially transferring it, and dispose of the data also. Though it may not be a stressful job on an everyday basis, it may become hectic as the deadlines approach. Being a data processor, it is very important to have strong attention to detail so that they can manage all of the data entry and other responsibilities without any error. So, hiring a data phone answering service will allow you to focus on the more important daily operations and reduce your workload.

YOUR EXECUTIVE ASSISTANTS

Executive assistants may be more important for your startup business than you think. They give the first impression and convey your company’s message, which is key for your new brand’s image. For every company, customers are important for the future of your business. But executive assistants, receptionists, or any employee on the front line, are essential for your entire business.

Don’t shy away from having your cake and eating it too! Now, it is easier for Executive Assistants to have professionally trained executive assistants who are versed in and exude your brand’s image, without having to spend time or money on staff training. Well, with Officense it is! At Officense you will have a team of executive assistants, both in-office and virtually, who tailor services to your company’s needs. Our team comes at a fraction of the cost of hiring an assistant on your own. You will gain a fully trained and professional staff that will give your startup the great first impression it needs.

LET OFFICENSE HELP

We have executive assistants to answer your calls, greet your clients, follow up with leads, schedule appointments, and much more. We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour.

For further details, give Officense a call at (410) 814-7500, today! You can also reach us by email at info@officense.com, or stop in for a tour. We are located at 300 E. Lombard St., Baltimore, MD 21202. Our offices are currently open from 10 AM – 5 PM. We can’t wait to see you!

When you’re a consultant, you have a lot on your plate. Whether its back to back consultations with clients, or in meetings all day, or your phone ringing off the hook. You need a staff who can assist in taking calls, collecting documents, and growing your business alongside you! At Officense, we have a fully-trained staff readily available to provide any administrative services for your consulting needs. Our executive assistants are well trained to in administrative services and call handling in a professional setting.

OFFICENSE CAN HELP

The Officense staff can schedule your consultations, track your meeting requests on a log, and answer calls for your company. We’ll be as thorough as possible in order to limit the calls sent to you, including the most important ones. We will handle the rest. As a consultant, having a staff to lighten the load while you’re in meetings all day is incredibly beneficial. Our staff gives a professional first impression to your clients when they call, which is key for your brand’s image. We’ll be able to provide your business information, screen the calls, transfer callers to you, voicemail, and/or take a message.

As executive assistants, we’ll ensure your client is heard, understood, and scheduled appropriately; and you won’t have to worry about the hassle of getting too many calls and having too little time to answer them. Instead of your clients getting a bad impression because they caught you on a very swamped off day, our staff can create a more pleasant experience, eliminating the hang-ups and improving your customer retention. With Officense, your calls will be answered quickly and the message will be sent to you immediately. No call will ever go unanswered. With our 24/7 phone service, someone will always be there to speak with your clients, even if it’s after hours. The greatest part – it’s a bilingual service also! Having an administrative staff is a consultant’s support. We obtain the information and help to grow your customer base, and you provide excellent service to your customers! It’s a win-win!

TALK TO US TODAY

To find out more about our service offered, you can contact Officense by email or phone at: info@officense.com or 410-814-7500 for any further questions or to start your service today. Feel free to come by for a tour and a demonstration of the phone services available for you also. Our offices are currently open from 10 AM until 5 PM, Monday to Friday. Stay healthy, and we’ll talk soon!

STARTING A BUSINESS

What does a Graphic Designer’s startup need to thrive? There are several factors you need to consider while starting a new business. According to The Maryland Business Incubator Association, “the resources that young companies need to grow [are] management guidance, technical assistance and consulting; flexible rental space; shared basic business services and equipment; virtual memberships; technology support services; and assistance in obtaining financing.” Along with these wonderful resources, a new business also needs a professional office space in a high traffic area without the high-priced commitment of leasing a whole office.

FLEXIBLE OFFICE SPACE

There are different types of office space such as flexible space, co-working space, shared offices, or virtual office. Honestly, the list is endless! What’s important about this type of business space is that it’s a la carte. Startups should only pay for the time they need, allowing their resources to be allocated in a more practical way in the beginning of their business’s life. With the lower overhead cost that comes from using shared office spaces will allow the startups to contribute more funds towards marketing and growing their business.  

YOUR BUSINESS INCUBATOR

Where can you find all the best resources that the Business Incubator of Downtown Baltimore has to offer? The answer is Officense! Our facilities have a la carte executive office space and conference rooms with amenities such as high-speed Wi-Fi, executive furniture, conference capable phones, city views, address services, and fully-trained executive assistants. We offer class A, fully furnished dedicated office space and month to month office space rented as needed, without the hefty price tag. There are conference rooms by the hour, at the low rates you need. You can avoid using your resources to pay expensive monthly rent, while still having an impressive office to use when you need it.

With Officense, Executive Assistants will live-answer your calls, greet your clients, handle your mail and that’s all without you even being in the office. You are able to completely customize the way you run your business. Officense can provide you the flexibility that you and your business need. So, make the trip downtown and tour our facilities to sign up for Graphic Designer’s flexible office space, today!

If you are planning to start your own company then the first step would be getting a primary business address. A business needs an address to receive a license, have an SEO presence, and accept mail. You have several options such as using your home address, purchasing a P.O. box, or getting a prestigious location at the inner harbor.

BUSINESS HOME ADDRESS

You could use your home address, but then you will have customers coming to your home at all hours of the day. Homes should remain as a private sanctuary to get away from the daily work routine. What if you have an unhappy customer or someone trying to serve your legal documents banging on your front door? Now, they know where you live and will be at your door every now and then! You could start your business using your home address but it will be better for the business and for your family to eventually move the business address to a more commercial location. As of now Google is no longer accepting home addresses as the business address for SEO listings.

A P.O.BOX

A P.O. box can be used as a business address. However, your business may require a physical office to be inspected to receive a license. Additionally, you can only pick up your mail during the scheduled hours of your US Post Office. That is very inconvenient with a business owner’s busy schedule! As of now Google is no longer accepting P.O. boxes as the business address for SEO listings.

A BETTER BUSINESS ADDRESS SOLUTION

Today a business’s SEO presence can make a huge impact on the overall growth of the business. Signing a commercial lease for office space that is going to lock you in for 5 years could be very costly. Furthermore, it may not be in an ideal area due to budget constraints. This is where Officense saves the day!

At Officense, we offer a prestigious business address in a downtown location right along the Inner Harbor. You can advertise as an additional location of your company that encompasses all your company needs. Our primary business address package provides an SEO approved address, registered agent services, 24/7 access to your private mailbox, mail scanning, and forwarding services.

Finally, we offer a complimentary fully staffed reception desk from 9 am to 5 pm to greet and assist your clients. This is all without you being in the office. Click to receive your quote for a business address today!