Call: 410 - 814 - 7500 Email: Visit: 300 E. Lombard St. Suite 840, Baltimore, MD 21202

Your expertise lands you the big contracts, Our professional support sustains them.

Never miss a call

As a contractor sometimes business gets in the way of business, especially when it comes to answering the phone. Still, the cost of getting the phones handled by a traditional receptionist might be more than you’re willing to pay. The truth is that you don’t actually have to. Officense’s virtual assistant package is a better answer to your phone service needs. We can answer all your calls live, screen them to see if they are important, and then forward the relevant calls directly to you. Officense will make sure you never miss out on a new customer again!

Tracking Your Leads

You do such a great job for your clients that you often get referrals from satisfied customers. Referrals are great for business but without a system they are useless. These great oppertunities will not do you any good if you can’t keep track of your leads for quick and effective follow-up. It happens to busy contractors all the time; they get so involved in providing the quality service they’re known for, that they forget to stay on track with business processes that could lead to more customers. Lead tracking through Officense makes it so much easier. We log the lead in the shared system and can even link it to your reminders or appointments.

Organize your client information

As a contractor in the modern world you understand that how you manage your business data will shape the future of your company’s success. Officense will utilize the customer service data entry skills we’ve garnered through time-tested experience and modern technology to help you grow as a contractor. Although collecting data can be a time-eater if you’re handling it alone, managing it through Officense will be a breeze. We will organize information we gather through phone calls in a centralized, shared CRM system so you have it available at the touch of a button. Whether it’s appointments, contracts, disclosures, subcontractor contacts, or general business information, it will all be within the system so you’re never fumbling for the information you need. Officense has provided data management services for industry professionals for years and is well prepared to help you get started or improve your process.