By’s definition, a criminal defense attorney is someone who, “whether dealing with criminal or civil cases, … is an advocate for the accused, responsible for protecting their client’s interests,” such as their reputation, assets, and freedom. To be a defense lawyer is a line of work that requires great communication and negotiation skills, detail orientation and a willingness to overcome a plethora of obstacles. With so much to know about the law and regulations, being a defense lawyer is arguably one of the most challenging careers to be in. As someone who is consistently slammed with other priorities of their work, their call handling service and other front-end business requirements need to be handled efficiently.


One of the main keys to any defense lawyer’s success will be Officense, and our phone answering services. Many other law agencies and partners of our company, such as the Maryland State Bar Association, have already found Officense’s phone answering services to be an extremely useful solution to manage their communication paths. Communication and business process outsourcing with Officense ensures that all communication needs are fulfilled in a professional and timely manner.

With Officense, our clients are able to run their call handling services within their own business hours. Whether that’s Monday thru Friday, or round-the-clock with 24/7 call services, rest assured that Officense is able to support it. We have trained call specialists that can collect any information needed, and guide the caller correctly, per given instruction. Our executive assistants get the chance to work with our clients, in order to sculpt the proper phone answering script to match individual needs.


So, don’t wait anymore – contact us to get some assistance with your admin tasks. You can reach our offices at 410-814-7500, or send an email to Our office hours are currently 10 AM to 4 PM, Monday thru Friday. We can also meet in-person, if you’d rather get a tour and see all we have to offer. Our office is located at 300 E. Lombard St., Suite 840, Baltimore, MD 21202. We can focus on the front-end things, while you focus on what you’re passionate about – being a lawyer.

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Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!