Facilities Management Phone Answering

Facility management integrates several activities such as business administration, architecture, and engineering sciences to keeping businesses operating smoothly. Facilities comprise of office buildings, grocery stores, hospitals, hotels, retail complexes, jails, auto shops, schools, government institutions, and other revenue-generating institutions.  

Job duties

Facilities management job entails a wide range of functions and support services which include, janitorial services, security, property or building management, engineering services, space planning and accounting, mail services, records management, computing, telecommunications, and information systems, safety, and other support duties. Their responsibility is to create an environment that is safe and pleasing to the clients and at the same time it increases productivity and is cost-efficient.

The Evolution

Earlier facility management was limited to providing janitorial services, mailrooms, and security. But today facility management has evolved and so has their responsibilities. Factors driving the complexity of the facility manager’s job are numerous. For example, facilities have become much larger and more complicated, often relying on computerized and electronic support systems that require expertise to operate and repair. Personal computer networks, sophisticated telecommunications systems, and other technological tools have significantly increased the requirements of facility management in the past 20 years.

Today the property management personnel may also be responsible for providing engineering and architectural services, hiring subcontractors, maintaining computer and telecommunications systems, and buying, selling, or leasing real estate or office space. Analysts suggest that the evolving business realities will impact the future of facilities management and their responsibilities will keep growing.  

Facilities Management Phone Answering

With so many daily tasks to accomplish it might become difficult to manage the workload. So, why not hire a facilities management phone answering services to manage your incoming call? Officense has the best business solution that will be the perfect fit for your organization.

With Officense, your company will receive a dedicated phone line answered 24/7. Depending on the type of incoming call, we adjust our call handling according to your instruction. We answer and screen your calls, then announce and connect the call to the correct member of your company, anywhere in the world!

 We can capture the sales lead information for you, share information about your property management services, or even schedule an appointment while you are busy. Our on-site receptionists greet your clients in a friendly manner and project a professional image for your company. At Officense, we focus on delivering a level of service unmatched by any other Business Phone Service.

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