Family practice is “the medical specialty which provides continuing and comprehensive health care for the individual and family" - Having a live staff to assist your patients can help any family practice.

At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include answering FAQ’s, scheduling, or even rescheduling appointments for patients.

We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Furthermore, you can customize a plan that entirely fits your practice’s needs.

Along with the phone answering, Officense’s HiLivePro gives you options of round-the-clock, and bilingual phone answering. So, if you have patients whose primary language isn’t English, or you want to receive calls 24/7, we’ll still have you covered.

Our executive assistants at Officense aim to create a pleasant, efficient experience for you and your patients. For more details or to get started today, please contact us by email at, or you can call us at 410-814-7500.

To view this full blog post, please visit:

Thanks for coming!