According to, the definition of malpractice is: “a term that refers to professional misconduct on the part of a medical professional … [involving] the negligent conduct of doctors, nurses, dentists, therapists, technicians, and other medical professionals and healthcare providers.” A lawyer’s job in the field of medical malpractice can involve a lot of back-and-forth communication. Lawyers enforce the litigation of lawsuits on behalf of their clients or surviving family members involved in the malpractice under investigation. With so much to oversee, some things could get lost in the midst of it – such as administrative tasks.


With Officense’s HiLivePro, your law firm will receive a dedicated phone answering service to screen your calls, running 24/7. Our call specialists undergo rigorous training to perform as well as actual staff of your firm. Per your instruction, callers can be instantly connected to you, leave customized messages with us on your behalf, or leave a voicemail. 24/7 phone answering services are a top priority for many law firms.

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering administrative services. Companies today can’t afford to overlook those whose primary language isn’t English. In fact, the truth is that the U.S. is one of the highest concentrations of Spanish speakers in the world. So why not open up your call handling to a wider clientele, and grow with the changes taking place in society? With dual phone lines, and phone tree options, HiLivePro gives your clients options to proceed in either English or Spanish.


Another administrative service Officense offers are short and long-term space rentals. Officense allows you to avoid leasing an entire suite when you might not even step foot in the office sometimes. Here, we give you the opportunity to rent office space or conference room space by the hour, day, week, or even long-term for private offices. Our executive board rooms and collaborative meeting rooms provide a professional and convenient venue for meetings, depositions, arbitrations, etc. Amenities include broadband and Wi-Fi Internet access, audio/visual equipment and conference capable speakerphones. Rental costs such as air-conditioning, heating, daily cleaning, 24-hour security, building maintenance, and office equipment are all included as well.


Reach out to Officense to find out more about other administrative benefits we have to offer your law firm. Our phone number is 410-814-7500, and our email is: Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5 PM, Monday through Friday. Let Officense handle your incoming calls, so you can focus on the rest.

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Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!