Call: 410 - 814 - 7500 Email: info@officense.com Visit: 300 E. Lombard St. Suite 840, Baltimore, MD 21202

Phone Answering for the Contractor

When you’re on the road heading to an estimate for one of your customers, the last thing you want is your phone constantly ringing with people trying to schedule appointments. You need a staff who can take calls for you and help your business grow! At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your contracting needs. Our receptionists are trained to answer calls in a professional manner while guiding the call the best way possible in a minimum amount of time.

The Officense staff will be your very own to schedule your customers, to list your customers on a log if you’d like, and answer questions regarding the services you offer. We will be as thorough as possible to keep the amount of calls sent to you to a minimum. As a contractor, having a staff to lighten the load while you’re at job sites is incredibly beneficial. Our staff gives the first impressions to your customers when they call in, which is key for your brand’s image. We will be able to provide your business information, screen the calls, transfer callers if needed, send them to voicemail, and/or take a message. As an Officense receptionist, we will ensure the customer is heard, understood, and scheduled appropriately; and you won’t have to worry about the hassle of getting too many calls and having too little time to answer them. It won’t be the most pleasant experience to be a customer trying to schedule an appointment with a contractor who is stressed, in a rush, and maybe even impatient over the phone. Our staff can eliminate the hang-ups and improve your customer retention. With Officense, your calls will be answered quickly and the message will be sent to you immediately, a call will never go unanswered. With our 24/7 service, someone will always be there to speak with your customers, even if it’s after hours.

A staff is a contractor’s support. We obtain the information and help to grow your customer base, and you provide excellent service to your customers! It’s a win-win! If you would like more information on our phone answering services, or the many other services offered at Officense, click the link: https://hilivepro.com/home/live-answer-phone-service/

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