Medical offices are always busy accepting new patients, scheduling appointments, or updating patient information. Appointment setting and schedule management are significant in developing an efficient medical practice. Calendar management can also help you keep up with the high volume of patients. So, hiring a phone answering service for doctors that Officense offers could help any medical practice.
At Officense, our virtual office assistants can answer all your calls and set appointments for you so that your staff can use their valuable time more effectively. This could include scheduling office or telehealth visits for your new/existing patients, or canceling/rescheduling appointments for patients. You do not have to worry about scheduling your patients or managing your calendar, our virtual office assistants are here to cover your tasks for you.
Advanced call forwarding
One of the many advantages of hiring a Phone Answering Service for doctors is the ability to take only calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. The advantages of a call forwarding service include no missed calls from potential patients, increased mobility, and flexibility. In addition to that, you have the ability to customize a plan that fits your individual and practice’s needs.
All the calls will be directed to the respective departments as per your business needs. No longer will you receive calls in the primary care department that should have gone to the billing office! At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your contracting needs. Our receptionists are trained to answer calls in a professional manner while guiding the call in a minimum amount of time.
Let officense help you
As a solo medical professional, having a staff to lighten the load while you’re serving patients is incredibly beneficial. As an Officense receptionist, we will ensure the patient is heard, understood, and scheduled appropriately. You won’t have to worry about the hassle of getting too many calls and having too little time to answer them.
For more details, please call us at 410-814-7500!