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According to verywellhealth.com, a physician is a doctor with a degree in the medical field, “either an M.D. or D.O., who has completed graduate training to provide health care.” Medical field workers are always busy – in between accepting new patients, scheduling appointments, and updating information.

At Officense, our executive assistants can handle calls for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. Our office assistants are here to cover your office administrative tasks for you.


An advantage of implementing a phone answering service is the ability to only take calls related to your specific department. For instance, Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, for round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. Thus, you won’t have to worry about getting too many calls with too little time to answer them.


At Officense, we have a fully-trained staff readily available to provide phone answering services for any medical professional.If you want to know more, please contact us today by email at info@officense.com, or call us at 410-814-7500.