It’s hard enough to run a successful psychologist practice. The high volume of clients interested in getting seen can lead to a constantly ringing phone in your office. All of that time spent scheduling appointments takes precious minutes of your time. You could use that time better by spending time with the patients that need you. A psychologist answering service might be for you if this sounds like your business.
Officense provides psychologist answering services to many clients. Our receptionists can schedule appointments for new and returning clients. They even screen solicitors to keep the business’s phone lines open to patients. These services could help you if you don’t have a receptionist in your office. They could also help if you want to keep your phone lines open for emergencies.
Your practice can benefit from psychologist answering services even if you already have an in-house receptionist. This blog post cautions against putting too much on your receptionists. “You don’t want them to get overwhelmed by having to put too many callers on hold, or become distracted by having to do other tasks.” Outsourcing appointment making to Officense can help your receptionists better support you. It can help your staff focus on the clients in front of them at your office.
You can visit our website or give us a call at 410-814-7500. We also offer office space to see your patients in. We’d love to tell you more about our psychologist answering service and the other helpful options we provide to businesses. You’re also very welcome to stop by and meet us at 300 E Lombard St, Suite 840, Baltimore, MD 21202.