As a contractor, it can be difficult and distracting to answer calls while trying to get work done. You are always on the move travelling to multiple work sites, which can make it difficult to have time to answer the phone. Still, missing calls can mean lost leads and in today’s culture of instant access, customers often move on to another company if they are sent to voicemail. Unfortunately, for many contractors hiring a full-time staff to answer the phone is just not practical.
A Better Way
Officense Executive Assistants can help alleviate some of the stress of booking appointments and handling scheduling for your customers. For over 10 years, our company has been reliable when it comes to providing affordable call answering service for roofers, painters, HVAC pro’s, home improvement companies, and general contractors. Using Officense will allow you to focus on your business without worrying about missing out on potential customers due to lack of support.
With Officense, you can have a receptionist who filters your calls, and will only forward the calls that are important. Our skilled team will screen every call and you will no longer be frustrated answering calls that turn out to be a solicitor. Officense receptionists will not only answer calls from your customers, but we will also schedule estimates and appointments. Our phone answering runs 24/7, 365 days a year, so your customers will never get a busy signal or voice mail. For many of our contractor clients, we simply send text messages with caller information so you can follow up at your convenience.
The Officense staff is ready to be of assistance and make your job easier! We don’t want your business to get in the way of business; and we also don’t want you to miss great opportunities to improve your company. Let us help to keep track of your leads and provide effective follow-ups! If you’re ready to have a live receptionist greet your customers and provide excellent service, call us at 410-814-7500, or click here for more information.