Category: Blog

According to DolmanLaw.com, a workers’ compensation attorney “…can help victims of a workplace illness or injury pursue the benefits that they deserve.” While workplace injuries aren’t ideal, they are a common thing to experience for businesses and employees alike. The job of a workers’ comp attorney is to fight for the employee, because more often than not, the employer will try to free themselves of any responsibility for the injury taking place. Like any lawyers’ job, there’s a lot of back-and-forth communication which can lead to missed information. Don’t worry about missing an important conversation – Officense can help with your call handling.

24 HOUR CALL HANDLING SERVICES

A lawyer has multiple routes to contact their clients, but assistance might be sought after for those incoming calls. With Officense’s HiLivePro, your law firm will receive a dedicated phone answering service to screen your calls, running 24/7. There’ll be no more worrying about juggling the meetings and hearings with your emails and calls, all at once! Our call specialists undergo rigorous training to perform as well as actual staff belonging to your firm. Per your instruction, callers can be instantly connected to you from anywhere, leave customized messages with us on your behalf which we’ll forward to you via email, or leave a voicemail for you to check yourself. 24/7 phone answering services are a top priority for many law firms.

BILINGUAL PHONE ANSWERING SERVICES

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering services. Law firms today can’t afford to overlook those whose primary language isn’t English. In fact, the truth is that the U.S. is one of the highest concentrations of Spanish speakers in the world. With that being said, it’s inevitable that some of the workers’ compensation claims come from those whose primary language is Spanish. So why not open up your call handling to a wider clientele, and grow with the changes taking place in society? With dual phone lines, and phone tree options, HiLivePro gives your clients options to proceed in either English or Spanish.

CONTACT US TODAY

Reach out to Officense to find out more about HiLivePro, and other benefits we have to offer your law firm. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5 PM, Monday through Friday. Let Officense handle your incoming calls, so you can focus on the rest.

Family Lawyer’s Phone Answering

Family law is a legal practice that deals with family-related issues.  Family lawyers represent clients in issues related to divorce, child custody and support, alimony, and adoption. Some lawyers also represent victims of domestic violence, child abuse, and juvenile delinquency.

Their responsibilities include managing the legal issues between the family members, offer useful advice to clients, supervise mediation sessions, record and file all the necessary official documents, prepare briefings on each case for trials, schedule hearings, and court appearances, attend trials and court proceedings, respond to the urgent needs of the clients, oversee family wills and estates, and update the clients about the cases on regular basis.

If you work as an independent family lawyer, you may have a tough time juggling with your day-to-day work, meeting deadlines without any errors, and still managing to take all the incoming calls from your clients, potential clients, and others. To help you manage your work, you’ll have to find the necessary tools that you need and use them to succeed in your corporation.

An ideal business tool

Officense has the toolkit needed to assist you with making your work life easier at your company. For instance, hiring a family lawyer’s phone answering service would be an ideal solution.

Officense has experienced, professional Virtual Assistants to help assist you from any location. With Officense, your company will receive a dedicated business phone line answered 24/7. Your business calls are answered by our executive assistants. Our executive assistants undergo rigorous training to act as members of your staff.

Your business calls are greeted and handled to your exact specifications. After greeting the caller and collecting information, your call will be instantly connected to you. Or your new call professional can take a customized message on voicemail transfer the call to voicemail. We can even answer your calls and have them transferred to any number you request, so you can speak with clients, regardless of your location.

24/7 phone service is a top priority for many businesses, who deal with superior customer service. No more worrying about missing calls! Don’t let your important calls and client hear the frustrating tone of the voicemail beep. Instead, discover the asset Officense will be to your business. 

For more information call Officense today at 410-814-7500.

Tax Lawyers Phone Answering

We’ve all been there. Someone tries to call us and we miss it. This can be due to our phone being off, being somewhere that taking a call wouldn’t be appropriate, or our phone getting damaged/lost. Trying to call people back can start a never-ending game of phone tag that just frustrates both parties. As a lawyer, you can not afford to have your communications compromised because of something like that. Try a tax lawyers phone answering service instead!

Professionalism

A tax lawyers phone answering service can ensure that your phone calls always get answered by a live person. Regardless of where you are or what you are doing. This makes you and your business look more professional and makes your clients feel more cared for. An added advantage is that you, yourself, no longer have to deal with the more annoying phone calls. All of the telemarketers, spam, and wrong numbers will no longer be a problem for you. That’s what makes tax lawyers phone answering services so wonderful.

Duties

At Vault.com they say that tax lawyers have a lot of duties to attend to. From preparing and filing legal documents to discussing and writing reports. With all of those duties and tasks to do for your clients, do you really have the time to spend on answering every call?

Solution

Here at Officense, we provide not only tax lawyers phone answering services, we provide mail and address services, office and conference room space and a variety of custom business services. You will find that our team consists of exceptionally well trained executive assistants who are more than ready to treat your clients as you, yourself would.

Contact

For more information, please reach out to us through our main website or by emailing info@officense.com. You can also call us at 410-814-7500. We would also love to meet with you at 300 East Lombard Street, Baltimore, MD 21202.

Notary Phone Answering

As a notary you’ve got to deal with many people. Some wish to be married, others wish other types of contacts. These people need to be able to get a hold of you when they have need of your services. What better way to ensure that your clients are able to reach you than with a notary phone answering service?

Focus

A notary phone answering service will enable you to focus on the matters at hand. Literally! With documents to search through, mental stability to determine and signers to watch you’ve got enough on your plate already. Instead of having to deal with irritating calls interrupting your thoughts and activities, utilize a service.

Phone Answering Service

At Officense, we have a top of the line, highly skilled team of professionals at your disposal for all of your notary phone answering service needs. We will take your calls and forward them as needed. That includes dealing with solicitors, annoying soundless spam callers, prospective clients and anyone else who may need to get in touch with you.

Other Services

We have more than just notary phone answering services to offer you. Do you need an office that looks professional in a fantastic location? We have it. Maybe you want a receptionist to see to your clients between meetings. We have that too. There’s also help with website building, mail services and much much more.

Atmosphere

As the balance careers says ” However, if you are a self-employed notary (full-time or part-time), then you have more opportunities to be mobile.  This means that you will need to be able to provide notary services in your own office (or at home, if you wish) or travel to your customers for a scheduled signing. ” The kind of environment we provide here at Officense will enable you to have a much more professional atmosphere than you would get in a home office. That combined with the notary phone answering service will make life simpler for you.

Contact

Please check out our website or give us a call at 410-814-7500 for more information. You can also email us at info@officense.com or come on in at 300 East Lombard Street, Baltimore, Maryland 21202.

PHONE ANSWERING FOR MEDICAL MALPRACTICE LAWYERS

According to TheBalanceCareers.com, the definition of malpractice is: “a term that refers to professional misconduct on the part of a medical professional … [involving] the negligent conduct of doctors, nurses, dentists, therapists, technicians, and other medical professionals and healthcare providers.” A lawyer’s job in the field of medical malpractice can involve a lot of back-and-forth communication. Lawyers enforce the litigation of lawsuits on behalf of their clients or surviving family members invloved in the malpractice under investigation. With so much to oversee, some things could get lost in the midst of it – such as important phone calls.

24 HOUR CALL HANDLING

A lawyer has multiple routes to contact their clients, but assistance might be sought after for those incoming calls. With Officense’s HiLivePro, your law firm will receive a dedicated phone answering service to screen your calls, running 24/7. There’ll be no more worrying about juggling the meetings and hearings with your emails and calls, all at once! Our call specialists undergo rigorous training to perform as well as actual staff of your firm. Per your instruction, callers can be instantly connected to you, leave customized messages with us on your behalf, or leave a voicemail. 24/7 phone answering services are a top priority for many law firms.

BILINGUAL PHONE ANSWERING

Financial Advisors

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering services. Companies today can’t afford to overlook those whose primary language isn’t English. In fact, the truth is that the U.S. is one of the highest concentrations of Spanish speakers in the world. So why not open up your call handling to a wider clientele, and grow with the changes taking place in society? With dual phone lines, and phone tree options, HiLivePro gives your clients options to proceed in either English or Spanish.

CONTACT OFFICENSE TODAY

Reach out to Officense to find out more about HiLivePro, and other benefits we have to offer your law firm. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5 PM, Monday through Friday. Let Officense handle your incoming calls, so you can focus on the rest.

Download our Pricing Brochure!

Offices are full-service and include all utilities and receptionist courtesies.  Learn more about pricing and amenities by downloading our Private Office, Virtual Office, and Phone Answering Pricing Brochures!